New
#1
Printer spool not clearing after printing a job using Microsoft Edge.
I am running Windows 10 X64 Version 1607 with all current updates applied on a HP laptop (do not have model number handy).
I recently had to print out several PDF files and after printing the first one with no problem the second PDF file I needed to print would not print. I looked in the print queue and saw the first PDF file was still in the queue with the status of printing. It had finished printing. I tried to cancel it with no success. I then did what used to work, I rebooted my laptop. After the reboot the first PDF file I had just printed, printed again and the second one would not print. When I looked in the print queue after the reboot I saw the same thing, The file that had just printed was still there with a status of printing and the second one was waiting to print.
I then did the following:
1: In Windows services I stopped the print spooler
2: In Windows Explorer I went to %windir%\System32\spool\PRINTERS and deleted all the files that were there
3: I then restarted the print spooler.
I was then able to print the second PDF file. I had to do these three steps every time I needed to print more than one file.
This seems to be a problem when printing from Microsoft EDGE as I have since downloaded Adobe Reader and have no problems printing more then one document from that app.
Thank you in advance for any and all help.