1. Join Date : Nov 2016
    Posts : 4
    Win10 64 bit
       2 Weeks Ago #1

    Win10 install won't stay asleep; USB Root Hub at fault?


    My Windows 10 install won't stay asleep, and it's driving me mad.

    Sleeping used to work just fine back when I was running Win7. It would go to sleep when told, stay asleep until woken. Everything was great. Then it started waking up at random times. I did a lot of troubleshooting then, with some success, but the problem eventually returned.

    I upgraded to Win10 per Microsoft's free offer. The problem persisted. Some time later I did a clean install of Win10. The problem persisted.

    I can't even begin to tell you which things I've already tried. Nothing seems to work.

    I would like to get my computer to sleep again. It's being hard on my HDD, and shutting it down/cold booting later takes way too long.

    There are no physical USB hubs attached to this computer. All of my USB peripherals are plugged directly into the machine. I do have the built-in card reader, which I don't use.

    One unusual feature of my setup is that I have two Logitech trackballs connected to it one Marble Mouse and one "Unifying" device.


    I think a good place to start is this:
    Code:
    PS C:\Windows\system32> powercfg /lastwake
    
    Wake History Count - 1
    Wake History [0]  
    Wake Source Count - 1  
    Wake Source [0]    
    Type: Device    
    Instance Path: USB\ROOT_HUB\4&36004aba&0    
    Friendly Name:    
    Description: USB Root Hub    
    Manufacturer: (Standard USB Host Controller)
    I have no active wake timers.

    There's also this:
    Code:
    PS C:\Windows\system32> powercfg -devicequery wake_from_any
    Logitech HID-compliant Marble Mouse
    USB Root Hub
    USB Input Device
    HID-compliant vendor-defined device
    USB Input Device (001)
    HID-compliant vendor-defined device (001)
    HID-compliant vendor-defined device (002)
    Xbox 360 Wireless Receiver for Windows
    USB Input Device (Logitech Download Assistant)
    HID Keyboard Device
    Logitech Driver Interface
    Logitech Driver Interface (001)
    USB Composite Device
    PCI Express Root Port
    Realtek PCIe GBE Family Controller
    HID-compliant mouse
    USB Input Device (002)
    Logitech HID-compliant Unifying device
    USB Root Hub (001)
    High Definition Audio Controller
    Standard OpenHCD USB Host Controller
    Standard OpenHCD USB Host Controller (001)
    Standard OpenHCD USB Host Controller (002)
    USB Root Hub (002)
    PCI-to-PCI Bridge
    Microsoft Wi-Fi Direct Virtual Adapter
    Logitech HID-compliant Unifying Mouse
    USB Root Hub (003)
    Microsoft USB Natural Ergonomic Keyboard 4000 (Mouse and Keyboard Center)
    HID-compliant consumer control device
    HID-compliant consumer control device (001)
    Logitech Unifying USB receiver
    USB Composite Device (002)
    Logitech HID-compliant Unifying device (001)
    ACPI Power Button
    Standard OpenHCD USB Host Controller (003)
    USB Root Hub (004)
    Microsoft Hardware USB Keyboard
    HID-compliant system controller
    PCI Express Root Port (001)
    USB Root Hub (005)
    Standard Enhanced PCI to USB Host Controller
    Standard Enhanced PCI to USB Host Controller (001)
    Standard Enhanced PCI to USB Host Controller (002)
    Logitech Driver Interface (002)
    Logitech Driver Interface (003)
    USB Root Hub (006)
    PCI Express Root Port (002)
    And this:
    Code:
    PS C:\Windows\system32> powercfg -devicequery wake_armed
    HID Keyboard Device
    Microsoft USB Natural Ergonomic Keyboard 4000 (Mouse and Keyboard Center)

    So what next? I'm happy to provide any additional information required. Just ask.

    Thanks!
      My System SpecsSystem Spec


  2. Join Date : Nov 2016
    Posts : 4
    Win10 64 bit
       2 Weeks Ago #2

    bump ... I really need help with this problem, please.
      My System SpecsSystem Spec


 


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