1. Joined : Nov 2016
    Posts : 2
    windows 10 64 bit
       3 Weeks Ago #1

    accidentally deleted dolby audio from add/remove programs


    Hi, I am new here. I have encountered a very strange and depressing problem...

    So while deleting some programs on add/remove programs on windows 10, I accidentally deleted two dolby audio programs. I don't know the exact names, it happened pretty fast. I just read "preparing to remove" and find myself unable to stop it. Worst is I haven't created any restore point.

    I became extremely worried because I love dolby audio's sound a lot. So I decided to just make sure the dolby audio programs I deleted were truly deleted and just reinstall it again. But shockingly when I go to playback devices, the dolby audio tab is still there and I can still turn it on.

    My questions:

    1. I am using windows 10 64 bit. The dolby audio programs in the add/remove programs are already there when I first used my operating system. What exactly have I deleted?

    2. It seems nothing really bad happened. Why is that? I am so concerned because I feel I might have done something unknown to my sound drivers. Did I do something very wrong but is unknown to me right now?

    3. What should I do next? Should I try to get those back? But I really can't remember the exact names. I really didn't mean to delete them.

    Thanks for your help.
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,227
    Win 10 Pro (1607)
       3 Weeks Ago #2

    Hi, open event viewer, and search for any of the 3 event id's shown at the bottom of the middle window:
    Click image for larger version. 

Name:	Snap 2016-11-11 at 19.11.59.jpg 
Views:	2 
Size:	89.2 KB 
ID:	109704

    That should let you find the names of the programs you uninstalled.

    (I assume you uninstalled them, rather than 'deleting' something).
      My System SpecsSystem Spec


  3. Joined : Nov 2016
    Posts : 2
    windows 10 64 bit
       3 Weeks Ago #3

    dalchina said: View Post
    Hi, open event viewer, and search for any of the 3 event id's shown at the bottom of the middle window:
    Click image for larger version. 

Name:	Snap 2016-11-11 at 19.11.59.jpg 
Views:	2 
Size:	89.2 KB 
ID:	109704

    That should let you find the names of the programs you uninstalled.

    (I assume you uninstalled them, rather than 'deleting' something).
    Hi, Here's what I found:

    Windows Installer removed the product. Product Name: Dolby Audio X2 Windows API SDK. Product Version: 0.6.3.44. Product Language: 1033. Manufacturer: Dolby Laboratories, Inc.. Removal success or error status: 0.

    Windows Installer removed the product. Product Name: Dolby Audio X2 Windows APP. Product Version: 0.6.3.48. Product Language: 1033. Manufacturer: Dolby Laboratories, Inc.. Removal success or error status: 0.

    So what are those? I can't find any information about them online. Are those important? Should I reinstall them?
      My System SpecsSystem Spec


  4. Joined : Jan 2015
    UK, Midlands
    Posts : 6,227
    Win 10 Pro (1607)
       3 Weeks Ago #4

    Click image for larger version. 

Name:	Snap 2016-11-12 at 08.52.57.jpg 
Views:	1 
Size:	122.9 KB 
ID:	109767

    There's plenty of info.. only you can decide their relevance to your PC/configuration.

    For example, were they supplied with your PC originally- if so, you'd find them on your manufacturer's site.

    As to tidying up your installation, if you think they were partially uninstalled, you can
    - download and reinstall
    - if then you don't want them try uninstalling using Revo uninstaller or Geek uninstaller (free).
      My System SpecsSystem Spec


 


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