1. Joined : Nov 2016
    Posts : 9
    Windows 10 Pro
       3 Weeks Ago #1

    windows hello isn't available in the device


    Hi All
    I have HP ELITEBOOK 8460 corei5 second generation laptop,
    And it have a biometric device in the lpatop,
    And I installed windows 10 pro but in settings, under the windows hello tab.
    it shows that WINDOWS HELLO ISN'T AVAILABLE IN THIS DEVICE
    That's why.
    And how I will solve this issue.
    I Also attached a screenshot
    Attached Thumbnails Attached Thumbnails Capture.PNG  
      My System SpecsSystem Spec

  2.    3 Weeks Ago #2

    Looks like you may not have the right drivers loaded or something. Here's a YouTube video you might find interesting: How To Make Biometrics/Fingerprint Reader Work on Hp Elitebook Windows 10 32/64 bit SOLVED! - YouTube. Even better, here's an exchange from the HP Forums that appears to zero in your precise situation: Solved: Using fingerprint reader to log in to Windows 10. - HP Support Forum - 5224435.
    HTH,
    --Ed--
      My System SpecsSystem Spec


 


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