1. Join Date : Sep 2015
    North Pole
    Posts : 12
    Windows 10
       3 Weeks Ago #1

    Crackling Audio When WiFi Adaptor is Enabled


    Hey peoples, wondering if you can give me a hand with this?

    The audio on my Surface 3 is making an annoying af crackling sound but only when my WiFi adaptor is enabled. When it's disabled audio is chill but I can't stream without WiFi (obvi)

    Anyone know what to do?
      My System SpecsSystem Spec


  2. Join Date : Jan 2014
    Inverness
    Posts : 619
    Win 10
       3 Weeks Ago #2

    That is a known problem on PC's and apparently the surface 3 has it too. I don't know if anything ever has been resolved with this.
    On a PC/Laptop running the free "Latency Mon" may help to identify the problems. Sometimes uninstalling the sound in the Device Manager then restarting Windows and let Windows reinstall it will help. Making sure you have the latest device drivers is another potential. Not sure if this is all applicable to a surface 3.

    http://www.resplendence.com/latencymon

    The Wi-Fi causing sound problems has been reported (many times) on the sevenforums and eightforums.
      My System SpecsSystem Spec


  3. Join Date : Sep 2015
    North Pole
    Posts : 12
    Windows 10
       3 Weeks Ago #3

    Yup, done that before I came here and it's telling us that it's a WLAN issue or possibly CPU throttling settings. I have tried reinstalling the driver but then it's like reinstalled after rebooting. Might it be worth uninstalling both and then installing them again?
      My System SpecsSystem Spec


  4. Join Date : Jan 2014
    Inverness
    Posts : 619
    Win 10
       3 Weeks Ago #4

    The sound is always on a shared IRQ (interrupt) with another higher priority device. Some times when you uninstall (in the device manager) and then on restart (you have to restart the PC, not just scan for new hardware) when Windows detects and reinstalls it, Windows will install it on a different shared IRQ which sometimes will help.
      My System SpecsSystem Spec


  5. Join Date : Sep 2015
    North Pole
    Posts : 12
    Windows 10
       2 Weeks Ago #5

    One shall try that as soon as. Been very busy with uni haha
      My System SpecsSystem Spec


 


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