1. Joined : Nov 2016
    Posts : 5
    Windows 10 Edu x64
       4 Weeks Ago #1

    installed ram vs usable ram


    Hello,

    I have a problem, i clean installed windows 10 education, i have 6 GB of RAM and only 4.96 GB RAM is usable. I went and unchecked max memory, and it's still at 4.96 GB usable. Any solution?
      My System SpecsSystem Spec


  2. Joined : Mar 2015
    Philadelphia
    Posts : 1,047
    Windows 10 Pro x64
       4 Weeks Ago #2

    There could be plenty of reasons, but I would first go back and reset anything you changed in msconfig or anywhere else. There's no need to alter those settings.

    Second, it is likely reserved for some hardware, most often a video card. Your system specs say laptop, so how are your graphics configured? Do you have a setting in the BIOS to reserve a certain amount of memory for the graphics?
      My System SpecsSystem Spec


  3. Joined : Nov 2016
    Posts : 5
    Windows 10 Edu x64
       4 Weeks Ago #3

    Well i have AMD A6-6310 APU with AMD Radeon R4 Graphics 1.80 GHz processor and AMD Radeon R5 M330 2GB, but i think i don't have a driver for it, so like it's not even there.
    I checked the BIOS, and i could't find anything about reserving amount of memory for the graphics,
    but BIOS gives me 6144 MB of RAM.
    Last edited by scovic96; 4 Weeks Ago at 11:23.
      My System SpecsSystem Spec


  4. Joined : Mar 2015
    Philadelphia
    Posts : 1,047
    Windows 10 Pro x64
       4 Weeks Ago #4

    That memory may be swallowed up by the built-in/onboard graphics. You may be able to reclaim that memory by loading the drivers for your add-in card and setting the BIOS to use it.
      My System SpecsSystem Spec


  5. Joined : Nov 2016
    Posts : 5
    Windows 10 Edu x64
       4 Weeks Ago #5

    Maybe, but when i had windows 8.1 i could use all 6 GB of RAM, thanks for helping me.
      My System SpecsSystem Spec


 


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