1. Join Date : Nov 2016
    Posts : 1
    Win 10 Internet Explorer
       4 Weeks Ago #1

    Win 10 upgrade no videos play total rookie here needs help


    Senior citizen with new laptop and learning. Win 10 upgraded and now no videos play only audio be it Facebook or YouTube. Tried forums but do not understand the technical lingo and the expectation that I would know them. Need someone with patience who explains clearly step by step instructions which I should be able to follow. Telling me to clear my cache without explaining how to is my problem with the forums. Sorry for being illiterate but we all started somewhere.
      My System SpecsSystem Spec


  2. Join Date : Apr 2015
    Posts : 43
    Windows 10
       3 Weeks Ago #2

    Have you tried using different internet browsers? Such as Chrome vs Firefox vs Microsot Edge? (Edge is the default browser if you haven;'t installed any other browser)
      My System SpecsSystem Spec


 


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