1. Join Date : Jun 2016
    Posts : 9
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       16 Oct 2016 #1

    Annoying Static Sound Even When Muted...


    I have ASUS X540LA Windows 10 64 bit Version 1511 (OS Build 10586.104).

    I am getting a static sound even when muted. The sound isn't coming through my earphones but is still heard from the pc even with the earphones plugged in.

    I hear what I expect to hear, and nothing more nothing less, through my earphones.

    I have disabled and uninstalled my RealTek HD Audio Device and Driver but I believe this is only silencing the issue and not resolving the problem.

    Disabling and uninstalling the audio device and driver has rendered sound completely unavailable.

    I would like to resolve the problem without opening my pc and cutting specific speaker wires.

    What is going on with my lappy and how can I resolve the issue?
      My System SpecsSystem Spec

  2.    17 Oct 2016 #2

    Hard to say without being able to get hands on with the device. Normally, when you plug headphones in, they cut out the external/built-in speakers completely. For you to be getting speaker sound when headphones are plugged in and working indicates some kind of short or mechanical issue with the speakers (or the wires that lead to them, or the circuitry that feeds them signals). Your joke about snipping speaker wires may turn out to be the only or best fix! Sorry to be the bearer of bad tidings...
    HTH,
    --Ed--
      My System SpecsSystem Spec


  3. Join Date : Jun 2016
    Posts : 9
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       18 Oct 2016 #3

    Wyatt said: View Post
    I have ASUS X540LA Windows 10 64 bit Version 1511 (OS Build 10586.104).

    I am getting a static sound even when muted. The sound isn't coming through my earphones but is still heard from the pc even with the earphones plugged in.

    I hear what I expect to hear, and nothing more nothing less, through my earphones.

    I have disabled and uninstalled my RealTek HD Audio Device and Driver but I believe this is only silencing the issue and not resolving the problem.

    Disabling and uninstalling the audio device and driver has rendered sound completely unavailable.

    I would like to resolve the problem without opening my pc and cutting specific speaker wires.

    What is going on with my lappy and how can I resolve the issue?


    The mention of "some kind of short or mechanical issue with the speakers
    (or the wires that lead to them, or the circuitry that feeds them signals)."
    It brings to mind the need to fully describe the static in detail.


    The static, when I hear it and actually listen to it, has a pattern to it...actually sounds like a dishwasher at work.


    I hear the static only at specific tasks on the lappy...
    -When I open anything with sound.
    --Opening the player itself doesn't start the static but right-clicking an item and choosing such options as "Open with..." triggers the static.
    --Also, going to YouTube.com doesn't trigger it but playing the YT videos trigger the static.
    --Notification messages in the bottom right corner near the system tray and clock trigger the static.
    -Rebooting the system also triggers the static


    Would the following info from the Conflicts/Sharing section of the System Information console be of some importance here...



    I/O Port 0x00000000-0x00000CF7 PCI Express Root ComplexI/O Port 0x00000000-0x00000CF7 Direct memory access controller

    Memory Address 0xAA000000-0xAA003FFF Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
    Memory Address 0xAA000000-0xAA003FFF Mobile 5th Generation Intel(R) Core(TM) PCI Express Root Port #4 - 9C96

    I/O Port 0x00000070-0x00000070 Motherboard resources
    I/O Port 0x00000070-0x00000070 System CMOS/real time clock

    IRQ 22 Intel(R) Dynamic Platform and Thermal Framework Chipset Participant
    IRQ 22 High Definition Audio Controller

    IRQ 7 Intel(R) Serial IO I2C Host Controller - 9CE1
    IRQ 7 Intel(R) Serial IO I2C Host Controller - 9CE2

    I/O Port 0x00003000-0x000030FF Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
    I/O Port 0x00003000-0x000030FF Mobile 5th Generation Intel(R) Core(TM) PCI Express Root Port #4 - 9C96

    Memory Address 0xFF000000-0xFFFFFFFF Motherboard resources
    Memory Address 0xFF000000-0xFFFFFFFF Legacy device

    IRQ 16 Intel(R) Dynamic Platform and Thermal Framework Processor Participant
    IRQ 16 High Definition Audio Controller

    Memory Address 0xAA100000-0xAA10FFFF Realtek PCIE CardReader
    Memory Address 0xAA100000-0xAA10FFFF Mobile 5th Generation Intel(R) Core(TM) PCI Express Root Port #3 - 9C94

    Memory Address 0xC0000000-0xC00FFFFF Mobile 5th Generation Intel(R) Core(TM) PCI Express Root Port #3 - 9C94
    Memory Address 0xC0000000-0xC00FFFFF Realtek PCIe FE Family Controller

    I/O Port 0x00004000-0x00004FFF Mobile 5th Generation Intel(R) Core(TM) PCI Express Root Port #3 - 9C94
    I/O Port 0x00004000-0x00004FFF Realtek PCIe FE Family Controller

    Memory Address 0xA8000000-0xA800FFFF Motherboard resources
    Memory Address 0xA8000000-0xA800FFFF PCI Express Root Complex

    I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
    I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
    I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
      My System SpecsSystem Spec

  4.    18 Oct 2016 #4

    I don't see anything in there that tells me more than I learned from your first post, but perhaps that's because I don't see any conflicts. Something is accessing the speakers when they should be silent, to be sure, which is why I'm still inclined to suspect a short or mixed up connection of some kind. At least some of the events that trigger the sounds also issue system sounds as well; the whirring nature of the static may indicate some bleedover from a rotating device in your system (like a conventional hard disk). It's getting more interesting, to be sure, but not a great deal clearer. Wish I could be of more help.
    --Ed--
      My System SpecsSystem Spec


 


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