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  1. Joined : Jan 2014
    Inverness
    Posts : 621
    Win 10
       09 Oct 2016 #21

    Just disable them in the Device Manager as I noted. You don't have to "disconnect".
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 44
    Windows 10no
       10 Oct 2016 #22

    fireberd said: View Post
    Just disable them in the Device Manager as I noted. You don't have to "disconnect".
    I've disabled everything apart from the realtek high definition audio and still I have no audio.
      My System SpecsSystem Spec


  3. Joined : Jan 2014
    Inverness
    Posts : 621
    Win 10
       10 Oct 2016 #23

    That would suggest one of two things. Either a problem with Windows, which would require a complete reinstall, or a hardware problem with the sound chip.

    You may want to give the Dell users forum (desktop section) one last try.
    Desktop - Dell Community
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 44
    Windows 10no
       10 Oct 2016 #24

    Ok

    Thanks for your help guys.
      My System SpecsSystem Spec


  5. Joined : Sep 2016
    Abu Dhabi
    Posts : 12
    Windows 10 Home
       10 Oct 2016 #25

    Try uninstalling the Driver by searching device manager and opening the app the go on Audio Inputs and Outputs right click on Speaker/Headphone (Retalk) and select uninstall. Windows will automatically try to install this. WARNING: DO THIS AT YOUR OWN RISK
      My System SpecsSystem Spec


  6. Joined : Jan 2014
    Inverness
    Posts : 621
    Win 10
       10 Oct 2016 #26

    Elias, if you read the entire thread, you would have seen the user has already uninstalled the driver, used the generic Windows driver, etc.
      My System SpecsSystem Spec


  7. Joined : Sep 2016
    Abu Dhabi
    Posts : 12
    Windows 10 Home
       10 Oct 2016 #27

    fireberd said: View Post
    Elias, if you read the entire thread, you would have seen the user has already uninstalled the driver, used the generic Windows driver, etc.
    Sorry didn't see
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 44
    Windows 10no
       25 Oct 2016 #28

    In the end I just replaced the motherboard. It was cheaper to buy a motherboard off ebay than to buy a new sound card.
      My System SpecsSystem Spec


 
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