1.    13 Sep 2016 #1
    Join Date : Aug 2015
    Posts : 7
    Windows 10

    Brother printer must be re-connected to computer each time W10 starts

    Hello All

    I have recently upgraded my computer to an Acer Aspire H30 (i5). My old Brother laser printer (HL 5140) worked fine via W10 and W7 on a previous computer. Now, it only works if I unplug and re-connect the USB connector or the power supply, each time the computer re-starts.

    On start up, the printer shows as off-line and if put it online (Devices and printers > right click > see what's printing > uncheck Use Printer offline) I get an error message (Printer is in an error state, or "Printer could print), until I disconnect the USB or the power cord and re-connect it. It will then work fine until I shut down the computer.

    I have it connected by USB to a port at the rear of the Acer. In Printer properties it shows as being connected to port USB001 Virtual Printer Port. I'm using the most recent update of Windows 10.

    I have checked the drivers: there are none available for download from Brother - not required apparently - and the installed driver is showing as "up to date".

    I have spent the last week trying various "solutions" found online, but so far nothing works.

    Any suggestions would be very welcome.

    Last edited by Photoman; 13 Sep 2016 at 06:15.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Solved Can't print to Brother networked printer
Hi, I'm just wrapping up installation of a new computer, including a clean install of Windows 10. We have a networked Brother MFC-8480DN. I went to Brother's site, retrieved and installed the full driver and software package for this printer and...
Drivers and Hardware
Unable to install Epson printer or Brother Labeller
Hi since changing to W10 I am unable to install the above on my lap top, both worked fine on my old vista machine, little notice comes saying something like ..incompatable with the O.S, is there away to get around this ? The printer, an Epson...
Drivers and Hardware
Brother MFC J825DW Printer is Offline
Dangit, Microsoft has messed up my printers once again! My Brother MFC J825DW (Inkjet) printer won't print because Windows has set it to offline! My Brother MFC 7460DN (Laser) printer just trucks right along. Anybody know how I can get my...
Drivers and Hardware
Unable to get Brother Printer drivers working in Win10
After upgrade from 7 to 10 my 2 brother printers were visible and apparently ready. The HL2270DW would not print - just spooled forever but the MFCJ825DW worked. I tried using the Brother uninstall tool to remove the laser driver then installed the...
Drivers and Hardware
Solved Brother MFC-J825DW Printer Drivers Gone
I have a Brother MFC-J825DW Printer that was working fine as a network printer; however, when Windows updated to Build 10061, the printer no longer worked. I went to Brother and downloaded the full driver package and tried to install the printer...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:49.
Find Us
Twitter Facebook Google+

Windows 10 Forums