1.    07 Sep 2016 #1
    Join Date : Sep 2016
    Posts : 2
    windows 10

    I am having an issue with an external drive

    I have a Touro external drive. I can see it in my devices and printers but it is not visible on my computer. I tried some other helps I saw on here with the disk management and also downloaded the windows Partition wizard free 9.1 but I still cannot recover my items.

    Please help! This disk has all my business documents.
      My System SpecsSystem Spec

  2.    07 Sep 2016 #2
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 247
    windows 10

    Welcome to the forum. Can you see it in disk manager if so it may just need assigning a drive letter
      My System SpecsSystem Spec

  3.    07 Sep 2016 #3
    Join Date : Sep 2016
    Posts : 2
    windows 10

    Yes, I do see it in disk manager. But it says disk 1 not inialized!
    Click image for larger version. 

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    So, I followed another thread that suggested downloading the Partitian Wizard Free. I also tried that but did not get anything.

    Click image for larger version. 

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      My System SpecsSystem Spec

  4.    07 Sep 2016 #4
    Join Date : Sep 2015
    Posts : 178
    Windows 10 Home

    Try creating a live Linux DVD or USB drive and see if you can recover your files with that. Ubuntu and Linux Mint are very popular. The same thing happen to my WD portable drive. Every time I plugged it in, Windows wanted to format it. I got lucky with Linux Mint and recovered all my files. This is the program I used to make the Flash drive.

    YUMI - Multiboot USB Creator | USB Pen Drive Linux
      My System SpecsSystem Spec

  5.    13 Sep 2016 #5
    Join Date : Aug 2015
    Posts : 26
    Windows 10

    Download the data recovery software of Stellar Phoenix from here. I believe it can help you out.
      My System SpecsSystem Spec


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