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#1
Is there a way to bench test cd drive to rule out hardware problem.
Dell Inspiron 5720
Windows 10 Home 64 bit – Version 1511
Problem: CD will not work - it spins when a cd is loaded then nothing. The drive shows up under computer. I have uninstalled the driver and asked windows to find the best driver for it - did not work. The drive tell that it is working properly but yet I cannot play pre recorded music or use it to store data. Have cleaned the unit well to make sure the laser could read the data. I have installed an external cd/dvd player and that works well.
I can replace the internal drive without too much problem but I am wondering if there is a way to determine if it really is hardware and not software.
Thanks for reading,
Buck