1.    28 Aug 2016 #1
    Join Date : Aug 2015
    Posts : 11
    Windows 10 Professional

    Trouble with using USB Hub

    I recently updated to Version 1607 and I am having problems with USB devices, specifically with USB Hubs.*
    Upon startup I get a message that the recently installed USB device was not recognized.* I go to Device Manager and find that there is a*yellow triangle next to one of the USB controllers.* Here is the message:
    ** Unknown USB Device (Device Descriptor Request Failed)
    I also am unable to connect any devices by using a USB Hub.* I have tried connecting each directly to the computer motherboard slots at the back of my computer, and each of them work.* When I connect them to a hub, they are not recognized.* I have tried each device on three different hubs to see if the problem was with one defective device.* Each hub I use has the same issue.* All of these are powered hubs which are connected to an AC electrical outlet with the cord provided.
    One hub is manufactured by Belkin, another has the brand name Staples but may have a different manufacturer, the other does not show a manufacturer name.
    I am looking for any information that may help me resolve this problem.* I have more USB devices than I have native USB slots on the PC.* Is there some kind of problem with older Hub devices?* By older I mean these are all USB 2.0 Hubs.* I am connecting USB 2.0 peripherals into these, and connecting the hub into the USB 2.0 slots.* I also have tried plugging the hub into the USB 3.0 slots on the computer with the same results.* The devices work separately when plugged directly into computer, but not when connected through hub.*
    I am also not able to find any drivers available for any of these, and many searches come back as devices are plug and play and do not require drivers.
      My System SpecsSystem Spec

  2.    29 Aug 2016 #2
    Join Date : Jun 2016
    Posts : 1,358
    Win10 1607

    Did you install the AMD Chipset and AsMedia USB Drivers for Win10 ?

    A88XM-A/USB 3.1 | Motherboards | ASUS USA
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Know just enough to get myself in trouble
I am considering using Kaspersky for virus protection on my computer. I would also like to clean up any unnecessary software/start up programs, but don't want to download something that will only make it worse. I came across a program called The PC...
Software and Apps
trouble with install
I have just got a computer with windows 10 on. I previously had all my CAD software on windows 7. I have had to upgrade as my old computer died. my problem is I have 1 possibly 2 programs that I cant even install from windows 8 and 10. I am not...
Installation and Setup
trouble with mouse
Hi i cant press any of the buttons in the lower line, cant navigate in Windows, or in the apps window. the cursor is showing and moving but i cant press anything. ive tried reinstalling Windows but it makes an error saying that som system file is...
General Support
Solved trouble with update
For the last two days my computer is trying to update but it is prevented because one item out of a whole bunch will not download. This last update relates to an Intel component a graphics adapter, the other were downloaded but are waiting to be...
Windows Updates and Activation
I'm Having Trouble...
Installing this update... Cumulative Update for Windows 10 (KB3097617) - Error 0x80004005 Thanks in advance!
Windows Updates and Activation
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:27.
Find Us
Twitter Facebook Google+

Windows 10 Forums