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  1. Joined : May 2015
    Posts : 84
    Windows 7 Home Premium x64
       02 Mar 2016 #731

    Realtek HD Audio driver v6.0.1.7751 WHQL (2/24/2016) available only from Microsoft Update Catalog (HAH, Realtek don't have these posted on their FTP site that are WHQL'ed! )

    v7751 is only WHQL certified for Win8, 8.1 & 10 only (just like v7750) - (32bit/x86 download for non-IE browsers) (64bit/x64 download for non-IE browsers)

    and if you have problems downloading v7751 there, try the Softpedia drivers Realtek sound card page.
      My System SpecsSystem Spec


  2. Joined : Mar 2015
    Stockport UK
    Posts : 1,125
    Wndows 10 x64 Home
       02 Mar 2016 #732

    Thanks for the heads up erpster4.

    And yes that directory WHQL'ed on the Realtek ftp makes me smile a bit as well
    Why don't they just put all the WHQL ones in the GeneralRelease directory instead of spreading them around.
      My System SpecsSystem Spec


  3. Joined : Oct 2013
    Posts : 16,554
    64-bit Windows 10 Pro build 14986
       02 Mar 2016 #733

    erpster4 said: View Post
    Realtek HD Audio driver v6.0.1.7751 WHQL (2/24/2016) available only from Microsoft Update Catalog (HAH, Realtek don't have these posted on their FTP site that are WHQL'ed! )

    v7751 is only WHQL certified for Win8, 8.1 & 10 only (just like v7750) - (32bit/x86 download for non-IE browsers) (64bit/x64 download for non-IE browsers)

    and if you have problems downloading v7751 there, try the Softpedia drivers Realtek sound card page.
    Thank you Erpster. First post updated.

    It shows as supporting Windows 10 and later. Where do you see only 8, 8.1, and 10 at?
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 25
    Windows 10 Pro, 8.1 Pro, 7 Ultimate
       03 Mar 2016 #734

    Has anyone determined why the audio jumps when resuming playback in video and audio applications? I keep updating the Realtek drivers in hopes that this problem will be addressed, but neither drivers nor cumulative updates seem to make any difference.

    sortvind said: View Post
    newest driver sounds good, but i still have the same issue with sudden soundspikes when i pause a video or play something new its x3 as loud as it should be, and i have to adjust the volume all the time.

    Audio louder than usual until volume is changed - Windows 10 Forums

    i have to use generic windows 10 drivers for it to work, but they dont sound as good as realtek.

    any advice ?
    I just noticed your post. I have the same problem. I haven't found a solution yet.
    Last edited by vfoster; 03 Mar 2016 at 20:29. Reason: Noticed similar prior post
      My System SpecsSystem Spec


  5. Joined : Mar 2016
    Posts : 2
    Windows 10
       04 Mar 2016 #735

    volume spiking bug


    sortvind & vfoster,

    I too have been battling the sound spiking problem that both of you have described. I have been installing every new Realtek HD audio driver in hopes that the volume spiking issue gets resolved. As you are well aware, the problem is still there.

    These are the things that I have done in trying to get this driver bug fixed but haven't been very successful:

    1. Spoke with a Microsoft audio engineer on the Windows team. He confirmed that the problem was indeed a Realtek driver issue and that he would open a bug report for Realtek to address the problem. I've sent a couple emails asking for the status but haven't heard anything.

    2. Posted a message on the Windows 10 feedback app regarding the spiking volume problem.

    3. Sent an email to 'pctech@realtek.com'. This email address is for support regarding HD audio codecs at Realtek. I even sent a Realtek HD audio dump file in hopes of providing more information. I have sent three emails but haven't heard back from any of my attempts.

    I wish I knew a good contact person at Realtek. Does anyone have any suggestions?

    I have seen numerous message boards where people describe the same issue regarding the volume spiking. It's hard for me to believe that the Realtek HD audio developers/testers haven't encountered this problem. I'm baffled and frustrated.
      My System SpecsSystem Spec


  6. Joined : Jul 2015
    Posts : 38
    Windows 10 Pro
       04 Mar 2016 #736

    I don't have the sound problem myself but I'm wondering if it could be anything to do with this Windows sound setting...

    I always have mine set to "Do nothing" since I don't use any Windows features that might require a different setting.
    Attached Thumbnails Attached Thumbnails Capture.jpg  
      My System SpecsSystem Spec


  7. Joined : Mar 2015
    Stockport UK
    Posts : 1,125
    Wndows 10 x64 Home
       04 Mar 2016 #737

    Realtek have just released build 7756 WHQL.
    FOR windows 8, 8.1 and 10.

    ftp://ftp3.realtek.com.tw/Realtek/Ge..._Win8_WHQL.zip

    username : spcust
    password : hwwk758z
      My System SpecsSystem Spec


  8. Joined : Mar 2016
    Posts : 2
    Windows 10
       04 Mar 2016 #738

    wiggly1uk2000 said: View Post
    I don't have the sound problem myself but I'm wondering if it could be anything to do with this Windows sound setting...

    I always have mine set to "Do nothing" since I don't use any Windows features that might require a different setting.
    Thanks for the tip wiggly1uk2000. I upgraded to 7756 WHQL and then changed the setting to "Do nothing". Unfortunately, I'm still having the audio to spike after pausing, waiting a minute or two, and then resuming the audio.
      My System SpecsSystem Spec


  9. Joined : Jul 2015
    Posts : 25
    Windows 10 Pro, 8.1 Pro, 7 Ultimate
       04 Mar 2016 #739

    wiggly1uk2000 said: View Post
    I don't have the sound problem myself but I'm wondering if it could be anything to do with this Windows sound setting...

    I always have mine set to "Do nothing" since I don't use any Windows features that might require a different setting.
    Wow! I don't wanna speak to soon, but I think this solved it for me. And actually, it kinda makes sense. The volume jump seemed to be a matter of shifting focus windows. For some reason, if playback was paused and I switched focus to a different window, after switching back and resuming, the volume increased. I didn't have to wait a few minutes for the increase. This indicated to me that it was a matter of focus. My default setting seemed to have been set to "Reduce volume of other sounds by 80%". Now that I've switched to "Do nothing" I'm no longer getting any volume jumps! Thanks so much for the tip, wiggly1uk2000!
      My System SpecsSystem Spec


  10. Joined : Jul 2015
    Posts : 38
    Windows 10 Pro
       04 Mar 2016 #740

    vfoster said: View Post
    Wow! I don't wanna speak to soon, but I think this solved it for me. And actually, it kinda makes sense. The volume jump seemed to be a matter of shifting focus windows. For some reason, if playback was paused and I switched focus to a different window, after switching back and resuming, the volume increased. I didn't have to wait a few minutes for the increase. This indicated to me that it was a matter of focus. My default setting seemed to have been set to "Reduce volume of other sounds by 80%". Now that I've switched to "Do nothing" I'm no longer getting any volume jumps! Thanks so much for the tip, wiggly1uk2000!
    You are most welcome. I'm so glad it seems to be helping. I'll keep my fingers crossed that it turns out to be a permanent cure!
      My System SpecsSystem Spec


 


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