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  1. Joined : Oct 2013
    Posts : 16,554
    64-bit Windows 10 Pro build 14986
       24 Jul 2015 #41

    Thank you Erpster. First post updated.
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 2
    64-Bit Windows 10 Build 10240
       25 Jul 2015 #42

    Sound Level Issues


    I grabbed the latest driver 7564 from the link for build 10240 but I am still getting low audio. I have the volume maxed on both the software and the hardware. I can hear the audio but it's real low. Is anyone else experiencing this?


    UPDATE:
    I switched the cables around to the front imputs and ran a test and I have full audio but the rear is still very low.
    Last edited by zombiekiller57; 26 Jul 2015 at 17:43.
      My System SpecsSystem Spec


  3. Joined : May 2015
    Posts : 84
    Windows 7 Home Premium x64
       27 Jul 2015 #43

    zombiekiller57 said: View Post
    I grabbed the latest driver 7564 from the link for build 10240 but I am still getting low audio. I have the volume maxed on both the software and the hardware. I can hear the audio but it's real low. Is anyone else experiencing this?


    UPDATE:
    I switched the cables around to the front imputs and ran a test and I have full audio but the rear is still very low.
    you probably need to replace your speakers and get powered speakers from Altec Lansing (if you are using a desktop computer) - one that has hardware volume controls on the speakers themselves [like the Dell AX210 speakers that came with my family's Dell Inspiron 620 desktop PC; I had to connect both the USB & audio cables (usb for power, audio to the audio jack at the rear) and adjust the hardware volume control on the speaker itself]. if you still get low audio, even with new powered speakers, then there's something wrong with the rear audio jacks and your PC needs hardware repair.

    speaker quality makes a huge difference, whether using a desktop or laptop computer, regardless of what audio driver is used. most laptops (old & new) have mediocre speaker quality (or average at best).

    note to Brink - v7565 just came out today 7/27; both 32bit & 64bit. WHQL for Windows from Vista to 10.
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Posts : 16,554
    64-bit Windows 10 Pro build 14986
       27 Jul 2015 #44

    Thank you Erpster. First post updated.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 2
    64-Bit Windows 10 Build 10240
       27 Jul 2015 #45

    erpster4 said: View Post
    you probably need to replace your speakers and get powered speakers from Altec Lansing (if you are using a desktop computer) - one that has hardware volume controls on the speakers themselves [like the Dell AX210 speakers that came with my family's Dell Inspiron 620 desktop PC; I had to connect both the USB & audio cables (usb for power, audio to the audio jack at the rear) and adjust the hardware volume control on the speaker itself]. if you still get low audio, even with new powered speakers, then there's something wrong with the rear audio jacks and your PC needs hardware repair.

    speaker quality makes a huge difference, whether using a desktop or laptop computer, regardless of what audio driver is used. most laptops (old & new) have mediocre speaker quality (or average at best).

    note to Brink - v7565 just came out today 7/27; both 32bit & 64bit. WHQL for Windows from Vista to 10.
    I have powered 5.1 surround speakers but they are not working from the rear outputs. I tried the link you have for 7565 and windows doesn't detect it's any different than the 7564 driver
      My System SpecsSystem Spec

  6.    28 Jul 2015 #46

    How do I install that was downloaded through MS catalog? I found a series of dll files but I could not find setup.exe. What should I do?
      My System SpecsSystem Spec


  7. Joined : Jul 2014
    Serbia
    Posts : 7,162
    All kinds
       28 Jul 2015 #47

    bagavan said: View Post
    How do I install that was downloaded through MS catalog? I found a series of dll files but I could not find setup.exe. What should I do?
    If there is an .inf file, you can right click on it and click on Install. You can also go to Device manager > Update driver and point it to folder with that .inf file.
      My System SpecsSystem Spec

  8.    28 Jul 2015 #48

    CountMike said: View Post
    If there is an .inf file, you can right click on it and click on Install. You can also go to Device manager > Update driver and point it to folder with that .inf file.
    There were many .inf files. So I updated through device manager.

    Click image for larger version. 

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    Thanks
      My System SpecsSystem Spec


  9. Joined : Jul 2014
    Serbia
    Posts : 7,162
    All kinds
       28 Jul 2015 #49

    That's most reliable way to update drivers, if they are not newer or compatible it will refuse them.
      My System SpecsSystem Spec


  10. Joined : Jul 2015
    Posts : 1
    windows 10
       30 Jul 2015 #50

    when I play any kind of music file sometime sound down. when I tried to upgrade driver dell website says my laptop model '3551' not supported win 10. now what can I do?

    Windows 10 Operating System not supported for this device
    Dell does not support the Windows 10 operating system with this device. Some Windows 10 compatible drivers may not be available on this page.
    View supported operating systems or a list of Dell computers supported for Windows 10.
      My System SpecsSystem Spec


 
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