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  1. Joined : Mar 2015
    Stockport UK
    Posts : 1,120
    Wndows 10 x64 Home
       4 Weeks Ago #1431

    kstavert said: View Post
    Hi CountMike

    I haven't a clue

    It's a small HP form factor with
    an intel core processor - not an
    intel mfg motherboard - don't
    know who made the board... just
    has an Intel CPU...

    hope that's as clear as mud, eh?

    thanks
    Karen
    Hi Karen. You can use a program called Speccy to find out. Free download from here Speccy - Free Download - Piriform

    A lot of forum members use this program, just get the free version and install. Then run it.

    It will enable you to see what the make and model of your motherboard is plus a lot of other info about your computer.
      My System SpecsSystem Spec


  2. Joined : Aug 2016
    Posts : 32
    Windows 10/64
       4 Weeks Ago #1432

    [QUOTE=DooGie;861225]Hi Karen. You can use a program called Speccy to find out. Free download from here Speccy - Free Download - Piriform

    A lot of forum members use this program, just get the free version and install. Then run it.

    Hi DooGie

    Thank you...

    OK... I'm now armed with a crapload of info...

    what do I do with it?

    Here's what PiriForm Speccy had to say about my MB

    Motherboard
    BIOS
    PCI Data
    Slot PCI
    Slot Type PCI
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation PCI1
    Characteristics 5V, 3.3V, PME, SMBus
    Slot Number 0
    Slot PCI-E
    Slot Type PCI-E
    Slot Usage Available
    Data lanes x1
    Slot Designation PCI EXPRESS x1 SLOT 1 (PCIEx1 1)
    Characteristics 3.3V, PME, SMBus
    Slot Number 1
    Slot PCI-E
    Slot Type PCI-E
    Slot Usage Available
    Data lanes x1
    Slot Designation PCI EXPRESS x1 SLOT 2 (PCIEx1 2)
    Characteristics 3.3V, PME, SMBus
    Slot Number 2
    Slot PCI-E
    Slot Type PCI-E
    Slot Usage In Use
    Data lanes x16
    Slot Designation PCI EXPRESS x16 SLOT (PCIEx16)
    Characteristics 3.3V, PME, SMBus
    Slot Number 3

    I'm pretty much illiterate when it comes to this stuffs ;(

    I greatly appreciate your help
    Karen
      My System SpecsSystem Spec


  3. Joined : Mar 2015
    Stockport UK
    Posts : 1,120
    Wndows 10 x64 Home
       4 Weeks Ago #1433

    Karen it would be more helpful if you posted a screenshot of Speccy. It should look something like this.


    Click image for larger version. 

Name:	speccy.png 
Views:	8 
Size:	46.6 KB 
ID:	109036
      My System SpecsSystem Spec


  4. Joined : Aug 2016
    Posts : 32
    Windows 10/64
       4 Weeks Ago #1434

    DooGie... I am a MASTER at making screenshots!!!!

    Click image for larger version. 

Name:	347.jpg 
Views:	9 
Size:	46.0 KB 
ID:	109040

    Thank you

    Karen
      My System SpecsSystem Spec

  5.    4 Weeks Ago #1435

    The latest and greatest is not available from the Realtek ftp site because the site is down for unknown reasons.

    To install the latest driver from Microsoft (reportedly best sounding), version 7968 see here:
    Latest Realtek HD Audio Driver Version - Page 140 - Windows 10 Forums

    To download the last available driver (not the current driver) from the realtek ftp site with a setup.exe, click here - version 7962: Latest Realtek HD Audio Driver Version - Page 137 - Windows 10 Forums
      My System SpecsSystem Spec


  6. Joined : Jul 2014
    Serbia
    Posts : 7,146
    All kinds
       4 Weeks Ago #1436

    kstavert said: View Post
    DooGie... I am a MASTER at making screenshots!!!!

    Click image for larger version. 

Name:	347.jpg 
Views:	9 
Size:	46.0 KB 
ID:	109040

    Thank you

    Karen
    Click at "Audio" button since we are talking about audio drivers. Need to know which sound chip you have there. Not all are Realtek.
      My System SpecsSystem Spec

  7.    4 Weeks Ago #1437

    I always install manually through device manager.
      My System SpecsSystem Spec


  8. Joined : Aug 2016
    Posts : 32
    Windows 10/64
       4 Weeks Ago #1438

    CountMike said: View Post
    Click at "Audio" button since we are talking about audio drivers. Need to know which sound chip you have there. Not all are Realtek.

    Duh

    Click image for larger version. 

Name:	348.jpg 
Views:	3 
Size:	38.8 KB 
ID:	109105

    Thank you

    Karen
      My System SpecsSystem Spec


  9. Joined : Mar 2015
    Stockport UK
    Posts : 1,120
    Wndows 10 x64 Home
       4 Weeks Ago #1439

    Karen, do you get sound from your speakers if you unplug the Plantronics headset?
      My System SpecsSystem Spec


  10. Joined : Aug 2016
    Posts : 32
    Windows 10/64
       4 Weeks Ago #1440

    DooGie said: View Post
    Karen, do you get sound from your speakers if you unplug the Plantronics headset?
    DooGie

    I do not get any sound at all if I unplug
    the Plantronics headset.

    I've unplugged the headset and the speakers
    and rebooted and plugged the speakers back
    in and the PC doesn't acknowledge it.

    They worked perfectly prior to the update

    Thanks

    Karen
      My System SpecsSystem Spec


 


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