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  1. Join Date : Jul 2014
    Serbia
    Posts : 7,123
    All kinds
       13 Oct 2016 #1241

    poeticGeek said: View Post
    so...
    it did ask to restart at the end of the setup and I did
    theres a new Realtek folder in Program Files (x86)
    In control panel i dont see realtek icon at all
    device manager shows this no matter what:

    Attachment 105814
    But you have VIA audio, not Realtek.
      My System SpecsSystem Spec


  2. Join Date : Oct 2016
    Posts : 7
    Win1064bit
       13 Oct 2016 #1242

    CountMike said: View Post
    But you have VIA audio, not Realtek.
    yeah, im not not sure exactly anymore coz it always shows VIA for the front (case) connection but ive had Realtek driver installed before this windows update and it all worked perfectly.
    Going to the Asus drivers page for my Mobo it provides the old Realtek driver and not VIA.

    however, just to be sure, I followed the instructions on Via HD Audio stopped working after Win10 Anniversary Update (VDeck.exe)

    and forced the VIA HD driver as explained there. Windows wouldnt accept this driver and stopped showing the HDMI connection in the playback devices and showed it was not working in device manager

    so at this point neither work to be honest...
      My System SpecsSystem Spec


  3. Join Date : Mar 2015
    Stockport UK
    Posts : 1,117
    Wndows 10 x64 Home
       13 Oct 2016 #1243

    poeticGeek said: View Post
    yeah, im not not sure exactly anymore coz it always shows VIA for the front (case) connection but ive had Realtek driver installed before this windows update and it all worked perfectly.
    Going to the Asus drivers page for my Mobo it provides the old Realtek driver and not VIA.

    however, just to be sure, I followed the instructions on Via HD Audio stopped working after Win10 Anniversary Update (VDeck.exe)

    and forced the VIA HD driver as explained there. Windows wouldnt accept this driver and stopped showing the HDMI connection in the playback devices and showed it was not working in device manager

    so at this point neither work to be honest...
    Have you got Speccy or HWINFO installed on your machine ?

    If not get Speccy from here Speccy - System Information - Free Download and install it and see what you have really got on your PC.

    As CountMike stated it seems your PC has a VIA soundchip and not a Realtek one.

    Your System Specs says your OS Win 10 64 bit, if so the Realtek driver should create a Realtek directory in the Program Files directory and Program Files (x86).
    To me it looks like the Realtek installer isn't installing correctly as there is no Realtek device on your PC but it should have warned you that there was No Compatible Device Found.
    Last edited by DooGie; 13 Oct 2016 at 14:43.
      My System SpecsSystem Spec


  4. Join Date : Jul 2014
    Serbia
    Posts : 7,123
    All kinds
       13 Oct 2016 #1244

    poeticGeek said: View Post
    yeah, im not not sure exactly anymore coz it always shows VIA for the front (case) connection but ive had Realtek driver installed before this windows update and it all worked perfectly.
    Going to the Asus drivers page for my Mobo it provides the old Realtek driver and not VIA.

    however, just to be sure, I followed the instructions on Via HD Audio stopped working after Win10 Anniversary Update (VDeck.exe)

    and forced the VIA HD driver as explained there. Windows wouldnt accept this driver and stopped showing the HDMI connection in the playback devices and showed it was not working in device manager

    so at this point neither work to be honest...
    Check version of your MB, they might have different CODEC chips on different versions.
      My System SpecsSystem Spec


  5. Join Date : Oct 2016
    Posts : 7
    Win1064bit
       13 Oct 2016 #1245

    DooGie said: View Post
    Have you got Speccy or HWINFO installed on your machine ?

    If not get Speccy from here Speccy - System Information - Free Download and install it and see what you have really got on your PC.

    As CountMike stated it seems your PC has a VIA soundchip and not a Realtek one.

    Your System Specs says your OS Win 10 64 bit, if so the Realtek driver should create a Realtek directory in the Program Files directory and Program Files (x86).
    To me it looks like the Realtek installer isn't installing correctly as there is no Realtek device on your PC but it should have warned you that there was No Compatible Device Found.
    following your advice, Ive downloaded Speccy and (unfortunately) this is all I got:

    Click image for larger version. 

Name:	screenshot-20161013-221046.png 
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ID:	105832

    I went over to the Asus support page to double check and indeed they offer the VIA driver (up to Win8.1) and not Realtek like I remembered (must have add my Mobos mixed up).
    So not sure where this leaves me. I guess Im in the wrong thread after all

    Unfortunately, the newest VIA driver isnt proving much salvation either so im starting to feel a bit stuck...

    Thanks for all the help so far.
      My System SpecsSystem Spec


  6. Join Date : Mar 2015
    Stockport UK
    Posts : 1,117
    Wndows 10 x64 Home
       13 Oct 2016 #1246
    Last edited by DooGie; 13 Oct 2016 at 15:30.
      My System SpecsSystem Spec


  7. Join Date : Oct 2016
    Posts : 7
    Win1064bit
       13 Oct 2016 #1247

    DooGie said: View Post
    The latest driver from VIA didnt help and the one for 8.1 doesnt work either.
    when installed with the setup program it doesnt change from the generic MS driver and trying manually shows the device isnt working (after restart) in the device manager.

    the issue is that most people online complain about no sound at all with the anniversary update. That hasnt been my problem, it works fine with the generic MS driver. Im just not getting surround sound through the HDMI cable connected to my receiver. For me thats a blocker coz thats why I built this PC for in the first place, to enjoy with my HT system

    i saw that some of the ppl on reddit complained about the same issue as mine but havent seen anyone who solved it.
      My System SpecsSystem Spec


  8. Join Date : Jul 2014
    Serbia
    Posts : 7,123
    All kinds
       13 Oct 2016 #1248

    Sound thru HDMI is not coming from CODEC chip that's apparently VIA in your case. It's digital sound transmitted from your graphic card.
    CODEC chip (COderDECoder) on MB which transcodes analog to digital to analog sound (in your case VIA corporation made it, not Realtek).
    HDMI is purely digital and is decoded only at the end where speakers are like in monitor, TV or decoder/amplifier or connected thru fiber optic cable or SP/Dif on MB or sound card.
      My System SpecsSystem Spec


  9. Join Date : Mar 2016
    Posts : 23
    windows 10
       13 Oct 2016 #1249

    asturias7 said: View Post
    Maybe you can try this.
    See how you opened up your Device Manager (below)? Do that again and you can try rolling back your audio driver to the one you had before installing this update.

    Attachment 105736

    Click on Sound, video and game controllers. Now right-click on Realtek High Definition Audio.
    You will see the menu, now click on Properties. Now click on Driver, and write down the Driver Version.
    Now click on Roll Back Driver and follow the instructions.
    Wait for it to be done and check the Driver Version, it should be different.

    Now restart your computer and install the latest driver (7950) as you did before.
    Make sure to be patient with the installation. When you click on the Setup, follow all instructions carefully.
    It will first uninstall your old driver, once done it will ask you to reboot your pc.
    When your pc starts up again, then it will ask you to install the new update. Once done it will ask you to reboot again.
    You're done... now check if you have the latest Realtek HD Audio as you did in previous steps (via Control Panel).
    Hi @asturias7
    I tried your suggestion but the Roll back button is grayed out and I can't click on it
      My System SpecsSystem Spec


  10. Join Date : Mar 2016
    Posts : 23
    windows 10
       13 Oct 2016 #1250

    NovHak said: View Post
    @dsamalot : Maybe I read too quickly and you tried that already : go back to "sound", playback tab, right-click on the part where peripherals should display and make sure deactivated and disconnected peripherals are showing. Do you see anything else now ?
    @NovHak
    I don't know what you mean by the "peripherals should display". I don't see anything that says "peripherals"

    Click image for larger version. 

Name:	Sound.png 
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ID:	105848
    Thanks
      My System SpecsSystem Spec


 


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