1.    09 Aug 2016 #1
    Join Date : Mar 2015
    Palm Springs, CA
    Posts : 32
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free

    Windows Anniversary Update broke HP printer

    I have an HP Office Jet Pro 8625 that worked fine until the windows 10 Anniversary update. It is connected via Ethernet. I can print to the printer fine from iphones, etc. so printer is ok.

    Windows keeps thinking the printer has gone offline. When I run the troubleshooter, it says the problem is that the printer is "off". It says to turn on the printer. I do nothing to the printer and just hit "next" and the printer starts working again.

    Until later, then it does it again. Have rebooted both computer and printer and still has the same issue.
      My System SpecsSystem Spec

  2.    09 Aug 2016 #2
    Join Date : Feb 2016
    Maribor, Slovenia
    Posts : 2,497
    Windows X (various flavours)

    Did you tried to reinstall driver? Remove it from list and add it again.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Windows 10 Update broke internet, one or more network protocols miss
Last night an update happened on my laptop and now today no internet seems to be connecting to it. The internet works fine on my mac computer right next to it when I plug the ethernet cable in but does nothing on my laptop when I swap the cable to...
Network and Sharing
new update broke, well most things.
Just got the march 17th update and it broke most of my usb devices. Occulus rift, joysticks, steering wheel etc. basicly anything that needs any power such as leds. usb devices except mouse and keyboard(not sure why) keep turning on and off every...
Windows Updates and Activation
Latest update broke One Drive.
Since the latest update following the 1511 upgrade, my PC slowed to almost a standstill. After hours of detection, I found the culprit is One Drive, which seems never to stop trying upload files. The only solution was to unlink One Drive, which in...
Windows Updates and Activation
Solved Dec 2 update broke sleep
lost ability for computer to sleep after Dec. 2 update. Had this stopping it: \FileSystem\srvnet An active remote client has recently sent requests to this machine. Eventually found this worked: Why Wons Tech Talk
Windows Updates and Activation
Windows 10 update broke my dual monitor set up
The last update ruined my dual monitor set up. As soon as the update had finished my second monitor stopped working completely. Restarting the computer will sometimes allow it to work for a few minutes, but the resolution is stuck between 800x600...
Graphic Cards
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:38.
Find Us
Twitter Facebook Google+

Windows 10 Forums