windows cannot load the device driver for this hardware code 39 audio

So, My son got the BSOD where he couldn't select the language, so I reformatted and reinstalled a clean version of win 10.

Now, under device manager I get 2 heading of HIGH DEFINITION AUDIO CONTROLLER with both having a yellow exclamation point. When I click on, the details say

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39){Bad File}The attributes of the specified mapping file for a section of memory cannot be read.

I have uninstalled both of them and re-started the computer, tried the audio controller troubleshooter, copied the 3 drivers from a working computer and still cannot get rid of the yellow exclamation points.

Just about to throw the computer out the back door and tell him to read a book.

Any ideas?

I am completely up to date on windows updates.

The 3 files listed are

drmk.sys
hdaudbus.sys
portcls.sys

all 3 are modified on 3/18/17. I also copied these from another computer as I thought one of them may have been corrupted.

After the clean install, it's like the system isn't picking up the onboard audio. I checked the bios to make sure it was enabled.

I also do not have the Sound, Video and Game Controller heading in the Device Manager, another reason I think it is not recognizing the onboard sound controller.

Before the system crashed yesterday he had 0 problems with the sound.

The mainboard is a MSI 760FMA-934 (FX). I have downloaded the REALTEK drivers but can't install because I do not have the Sound, Video and Game Controller heading in the Device Manager.



I can't get the Windows system drivers to work on the System Devices
heading. Once i get that, it should pop up the Sound, Video and Game Controller heading and then I can install the Realtek audio HD sound driver.

I can't figure out how to get the system drivers to work. Every other computer i have, had the Sound, Video and Game Controller heading in Device Manager.

Thanks

I deleted the version I had downloaded earlier today (it was the same).

Downloaded the one from the link in your response and followed directions and then it asked me to reboot, so I did. Then nothing happened.

My problem is that Windows does not recognize that I have an onboard sound controller,



Right under Software Devices, there should be a heading of Sound, Video and Game Controllers, that is where the Realtek driver would install. Until I can get that heading to come up, Realtek will not install.

The problem is with Windows 10, I don't know how to get it to recognize the onboard sound with the *.sys files. It keeps telling me they are "BaD File".

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39){Bad File}The attributes of the specified mapping file for a section of memory cannot be read.



If you look at yours, you should have those same 3 *.sys files listed under the High Definition Audio Controller.

But you should have a heading between Software devices and Storage Controllers that is SOUND, Video and GAme controller and that is where your onboard or sound card driver goes. I can't get that heading to show up.

I guess it's just a bug inside Windows 10.

Thanks

Tried to Update Drivers and it told me mine were the lastest.

So then I went to folder and tried to Overwrite yours over the existing ones and It told me I didn't have permission.

GOD I hate Microsoft

Incidentally when I copied them to a folder, it showed the with today's date.

Thanks