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#1
Problem showing up in Reliability
I have a critical error that is showing up in the Windows Reliability History that occurs a bunch of times a day. I am looking at the reports and it seems to be related to the Realtek audio. Here is a not from the WRH
Faulting application name: ATKEX_cmd.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: KERNELBASE.dll, version: 10.0.10586.306, time stamp: 0x571afb9a
Exception code: 0x0eedfade
Fault offset: 0x000bdae8
Faulting process id: 0x1254
Faulting application start time: 0x01d1c7cec99f2659
Faulting application path: C:\Program Files\Realtek\Audio\HDA\ATKEX_cmd.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: a4a508f0-b549-411d-8deb-05021032bcc3
Faulting package full name:
Faulting package-relative application ID:
My system is Windows 10 Pro 64-bit
Asus Maximus VIII Hero (bios 1102)
8GB memory
The current Realtek driver installed is 6.0.1.7841 which I downloaded from the Microsoft update catalog. Once extracted I typically do not use the installer. My usual is
Uninstall old driver completely, reboot.
Check system for any leftovers and then use CCleaner.
Once clear I just use the "search for driver from here" and it installs fine.
This problem did not start till a while ago meaning two things;
1 - the history only goes so far back so I cannot tell when it exactly started.
2 - if I go by my grey matter (not reliable) I seem to remember that my WRH log was error free about the time of version 6.0.1.78XX beginnings. I think though can't be sure.
So wondering if there is a fix for this? I could go and try various installs of older versions of Realtek, but that would not solve why it is occurring with newer drivers. I have a second identical system with same issue. I do have sound and I can open the Realtek control panel. Same driver on a Win8.1 system, but logs do not show this problem at all.
Anyways, any thoughts on how to fix this would be great appreciated.