logitech mouse and keyboard went hawire all of a sudden

engineco16 · 09 Jun 2016

yesterday all of a sudden when i rebooted i could not login to windows ten also i cannot use anything on my keyboard right now except letter keys so excuse my typing here i have a logitech anywhere mx two mouse and logitech k##) keyboard each on their own usb wireless transmitter i think i hit unify devices by accident i was finally able to login into windows using the screen keyboard but now my mouse is acting all word and i cannot select anything can"t scroll etc the keyboard i cannot use anything but the letter keys nothing else seems to work ive deleted everything from device manager and rebooted and its all the same im stumped

anyone have any ideas? if i use up arrow or down arrow it just selects everything same with left clicking on the mouse

alphanumeric · 09 Jun 2016

If they both use a unifying receiver you can link them both to just the one receiver. It sounds like you might have linked a device to two receiver's? I didn't think that was possible? Unplug one unifying receiver and see what happens. The unifying software will let you link and unlink devices. My keyboard came with a mouse I will never use. I just linked the keyboard to the unifying recover for my trackball. Then gave the mouse and its receiver to my father.

engineco16 · 09 Jun 2016

i unplugged one and the keyboard stopped working so theyre not unified im stumped

engineco16 · 09 Jun 2016

i also posted in the logitech forum and contacted their support no answers so far sucks because i cannot do any work on my pc

engineco16 · 09 Jun 2016

Out of the blue everything seems fine again. I can type normal again ;-) I didn't do a damn thing on my end, I'm stumped and perplexed! But happy LOL

alphanumeric · 10 Jun 2016

If you launch the unifying software and click the advanced option, there is a pair a device button. I would unplug the dongle for the keyboard, launch the unifying software with the mouse, then just pair the keyboard to the mouse's dongle. You can do it either way but linking with the mouse should be easier. All you need to do on the keyboard is turn it's power button off and on a couple of times and it will link. Then you only need that one dongle and no chance of one interfering with the other. Then save the extra dongle as a spare.