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#1
pls help with audio and graphics issues - latency issue?
Hey all, thank you to all who respond to this, I am desperate!
I bought an Asus N550J laptop a year ago, came with Windows 8, and everything was flawless until I upgraded to Windows 10. Since then I have had crackly sounds and stuttering video playback. I thought at first it might be the speakers, because the sound improved when using headphones. I had the speakers replaced under warranty and they also fixed up my fans.
However the issue has since returned. Its not as bad, but I imagine its only going to get worse.
I am now also receiving the "display driver has stopped responding and has recovered windows 10" message semi-frequently.
I am wondering if it is a lag issue as it happens less frequently when the laptop is plugged in to a power source (though I note it still happens).
I have disabled sound enhancements, which did nothing, and also set my min and max processor states too 100% based on threads I have read. I have tried uninstalling and reinstalling drivers and doing a factory reset.
I recently ran LatencyMon which came up with the following: "Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. "
I don't really want to update my BIOS as I have limited tech expertise and will inevitably stuff it up.
How would I know which drivers might be stuffing up, and what version to reset them to?
Whats the liklihood of my soundcard being stuffed as opposed to it being a latency issue? Is there any way to check?
Any suggestions/solutions catered towards someone with veeeery limited laptop knowledge would be muuuuch appreciated!
I note that I have a desktop running Windows 10 and that is 100% fine. Most odd.
Thank you!!