Windows DVD Player can't open


  1. Posts : 263
    Windows 10 Home x64
       #1

    Windows DVD Player can't open


    The free media player has stopped working. The icon is greyed out. Has anyone else had this issue and if so what was the fix? It was working fine before.
      My Computer


  2. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #2

    Please be elaborate.............
    What is a " free media player " ?

    Was it a 3rd party media player you installed from the web ? If so, what is the name ?

    Was it the Windows 10 own built-in Windows Media Player you were referring to ?
      My Computer


  3. Posts : 263
    Windows 10 Home x64
    Thread Starter
       #3

    davidhk said:
    Please be elaborate.............
    What is a " free media player " ?

    Was it a 3rd party media player you installed from the web ? If so, what is the name ?

    Was it the Windows 10 own built-in Windows Media Player you were referring to ?
    It's the Windows DVD Player App that installed when I upgraded from 7 to 10.
      My Computer


  4. Posts : 1,778
    Windows 10 Pro,
       #4

    gtspeck said:
    It's the Windows DVD Player App that installed when I upgraded from 7 to 10.


    What is it called?
      My Computer


  5. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #5

    gtspeck said:
    It's the Windows DVD Player App that installed when I upgraded from 7 to 10.
    Please read this Microsoft article regarding Windows DVD Player.
    http://windows.microsoft.com/en-ca/w...ows-dvd-player

    excerpt:
    To be eligible for the free DVD Player app, you must upgrade your Windows 7, Windows 8, or Windows 8.1 PC rather than perform a clean installation. If you’re running an edition of Windows 7 or Windows 8 that doesn’t include Media Center and you upgrade to Windows 10, go to Windows Store to buy Windows DVD Player or another app that plays DVDs. Provided your PC has an optical disc drive, Windows DVD Player will play DVD movies (but not Blu‑ray Discs).
      My Computer


  6. Posts : 263
    Windows 10 Home x64
    Thread Starter
       #6

    davidhk said:
    Please read this Microsoft article regarding Windows DVD Player.
    http://windows.microsoft.com/en-ca/w...ows-dvd-player

    excerpt:
    To be eligible for the free DVD Player app, you must upgrade your Windows 7, Windows 8, or Windows 8.1 PC rather than perform a clean installation. If you’re running an edition of Windows 7 or Windows 8 that doesn’t include Media Center and you upgrade to Windows 10, go to Windows Store to buy Windows DVD Player or another app that plays DVDs. Provided your PC has an optical disc drive, Windows DVD Player will play DVD movies (but not Blu‑ray Discs).
    I upgraded about 1 yr ago from 7 to 10. I had the Media Center. The Windows DVD player was working fine till the other day.
      My Computer


  7. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #7

    gtspeck said:
    I upgraded about 1 yr ago from 7 to 10. I had the Media Center. The Windows DVD player was working fine till the other day.
    OK.
    Try this. No guarantees.

    Run a system restore. Pick a date when you did NOT have this problem as your restore point.
    System Restore Windows 10
      My Computer


  8. Posts : 263
    Windows 10 Home x64
    Thread Starter
       #8

    Ran the system restore and the Windows DVD Player App worked. Then Tuesday's updates ran again. The Windows DVD Player App appeared to be ok till I went to a local user, it turned gray and would not connect. I then decided to go back to the previous restore point and the app worked for all users no problem. I am in the process of running Tuesday's updates again but I am hiding Windows Update KB3152599 and KB3156421. Solved the issue.
    Last edited by gtspeck; 14 May 2016 at 18:09.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:53.
Find Us




Windows 10 Forums