Generic Bluetooth Dongle - Error Code 43 ;(

I bought this super cheap generic bluetooth dongle. The reviews gave me the feeling it wouldn't work, but i thought how hard could it possibly be? The reviews were right, it doesn't want to work right out of the box, I get an error code 43, and I'm really not sure what to do. I've tried uninstalling/reinstalling the device and I get the same error. I think it's missing a specific driver but I'm not sure. It's an Excelvan (https://i.imgur.com/KXqxRerl.jpg), a brand you've probably never heard of (until now )

I have it plugged into a USB hub, it flashes red so i know its working... (cant see it here because of the flash)


Device Manager...


right click, Properties...


Driver tab...


clicked Update driver...



My computers' specs are listed below, but it's basically an HP 64-bit laptop.

Double said:

I bought this super cheap generic bluetooth dongle. The reviews gave me the feeling it wouldn't work, but i thought how hard could it possibly be? The reviews were right, it doesn't want to work right out of the box, I get an error code 43, and I'm really not sure what to do. I've tried uninstalling/reinstalling the device and I get the same error. I think it's missing a specific driver but I'm not sure. It's an Excelvan (https://i.imgur.com/KXqxRerl.jpg), a brand you've probably never heard of (until now )

I have it plugged into a USB hub, it flashes red so i know its working... (cant see it here because of the flash)


Device Manager...


right click, Properties...


Driver tab...


clicked Update driver...



My computers' specs are listed below, but it's basically an HP 64-bit laptop.

If there is a return policy that goes with the purchase, return it for refund.
Trust the review a bit more.

hTconeM9user said:

See if this link helps you
How To Fix Code 43 Errors in Windows
You may have to read right through and follow other links

I looked through this and some Amazon reviews (http://www.amazon.com/Generic-Blueto...uetooth+dongle) and am convinced it's a driver issue. The driver that Windows 10 had installed doesn't seem to be compatible with it. The Amazon reviews mention downloading some Toshiba bluetooth stack, even if your computer isn't Toshiba.

davidhk said:

If there is a return policy that goes with the purchase, return it for refund.
Trust the review a bit more.

It was only 1$... not worth returning, but not a big deal. I just wanted to see if i could get it working.

Double said:

I looked through this and some Amazon reviews (http://www.amazon.com/Generic-Blueto...uetooth+dongle) and am convinced it's a driver issue. The driver that Windows 10 had installed doesn't seem to be compatible with it. The Amazon reviews mention downloading some Toshiba bluetooth stack, even if your computer isn't Toshiba.


It was only 1$... not worth returning, but not a big deal. I just wanted to see if i could get it working.

When was the time you found something for 1$ and it worked in a computer ?

Thanks for your help guys, I finally managed to get it working! Shutting down or restarting didn't seem to help any, but unplugging/replugging while awake caused the donger to come alive! Disabling and re-enabling in the Device Manager seems to do the exact same thing. Sounds great too, woo! This is a good day.

Double said:

Thanks for your help guys, I finally managed to get it working! Shutting down or restarting didn't seem to help any, but unplugging/replugging while awake caused the donger to come alive! Disabling and re-enabling in the Device Manager seems to do the exact same thing. Sounds great too, woo! This is a good day.

Congrats.
You solved the problem by yourself.
Good job.

That deserve a rep, always.

I came to this thread because I had the exact problem. But anyways if anyone is still unable to fix after trying everything above, here's what I did:

Go to services, look up Bluetooth Support Service and change its startup type to Automatic and restart your PC.

Hope I helped :)