1.    18 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 1
    Windows 10 Pro

    Blank DVD+R Not Showing Up, Possibly Crashing

    Hey there. This problem has been bugging me for quite some time now...

    I recently bought blank DVD+R discs so I could burn an ISO for a school project. At first, I THOUGHT they would work right away. Opened my optical drive, put the disk in and closed it. The instant it closed I got the dreaded "Your PC has encountered a problem" screen (blue screen of death). It showed for a few seconds, then my monitor showed some funky colours, and it turned off. I turned my PC back on (note that the disk is still inside) and it logged in just fine. I looked in "This PC" and both of my optical drives showed up........ empty. I double clicked the one the disc was in, but it said "please insert a disc into this drive". I have ABSOLUTELY no idea why this would happen! My hardware is below; so far I have tried:

    - Shutting down, turning on.
    - Restart.
    - Disabling both drives.
    - Trying a different disc.
    - Uninstalling drives.
    - Swapping SATA cables.
    - A registry key in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\Controller0 (Controller0 was a creation Microsoft recommended)
    - Enabling "Shell Hardware Detection" in Services

    I am about to give up with this. PLEASE help me out! Here is my hardware:
    - Intel Core 2 Duo E6550 2.33GHz
    - 8GB RAM
    - Optical Drives (I have 2): ASUS DVD-E616A3T ATA

    Thanks in advance for any help

    EDIT: the discs are Verbatim DVD+R (NOT DVD-R)
      My System SpecsSystem Spec

  2.    19 Apr 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,797
    Win 10 Pro (1607)

    Hi, some questions to clarify if I may..
    1. Do your DVD drives work with recorded disks?
    2. Do you have autoplay enabled and working?
    3. Please go here (Control Panel, Autoplay)
    Click image for larger version. 

Name:	Snap 2016-04-19 at 18.13.34.jpg 
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    What is 'Blank DVD' set to launch?

      My System SpecsSystem Spec


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