1.    09 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 5
    windows 10

    No Sound From HeadPhones But Speaker Works

    I Have a HP Pavilion g7-1355dx Notebook PC

    And I Just Upgraded From Windows 7 To Windows 10 And I Cant Hear Anything From My Headphones But Only From
    My Internal Speaker. The HeadPhones Work Fine On My DeskTop And They Dont Require A Drive.

    have tried updating the sound drivers from the device manager.
    I have tried removing the drivers and redownloading the audio drivers from Acers website.
    I have tried 'installing' audio driver with the default windows 10 audio driver instead of the realtek one.
    I have tried adjusting the sample rate in the advanced properties tab.

    What can I do to get sound working in my headphones again and not just the speakers.
      My System SpecsSystem Spec

  2.    10 Apr 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,830
    Win 10 Pro (1607)

    Hello, I have searched the forum for you using the search box above:
    no sound headphones

    Here are some results on this frequently reported issue:
    No Sound when pluging in headphone problem on multiple computers - Windows 10 Forums
    No sound from headphones but speakers work. - Windows 10 Forums
    No sound coming out of earphones (ONLY speakers work) - Windows 10 Forums
    Windows 10 No Audio with headphone (Possible fix) - Windows 10 Forums
    No Sound From HeadPhones But Speaker Works - Windows 10 Forums
    No Sound Through Headphones - Windows 10 Forums

    Please work through these and feel free to search for more..
    If no solution, please post back with exactly what you have tried. (Not 'tried everything and it still doesn't work (!) )

    (I think I've seen you post this somewhere else where it's been answered?...)
      My System SpecsSystem Spec

  3.    10 Apr 2016 #3
    Join Date : Aug 2015
    Posts : 272
    W10 Home

    We should assume the headphones worked fine under Windows 7?

    Have you installed all of the drivers for the laptop from the HP website?
    Note that they may not offer many Windows 10 drivers, but you can install drivers for previous versions of Windows. You may need to install some of these in compatibility mode.

    You may want to try installing these even if Device Manager shows that all devices have drivers.
    In particular you want to install the Manufacturer's chipset driver, as this driver may control the function of the device on the motherboard.
    Try this if the headphones worked previously and none of the other suggestions work.
      My System SpecsSystem Spec


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