New
#1
AMD HD audio speakers option has disappeared since win 10 upgrade
My on-board sound system has stopped working since upgrading to Win10
My system reports that the AMD High Definition Audio Device is installed, but I only see the HDMI device in the sound system dialog, no speakers. If I plug in a USB headset, it registers as a USB sound device in addition to the AMD HD device and I get sound thru it ok, but no speakers option and nothing thru the speakers.
I have tried :
- deleting all audio devices and rebooting
- Reinstalling the Realtek drivers
- Reinstalling AMD Catalyst
- Reinstalling the motherboard chipset drivers package
- I have 'show disabled devices' checked
- I have 'show disconnected devices' checked
- I have checked that the sound board is enabled in the BIOS (it's showing in the system but just thought I'd check there are not 2 parts to enable)
- I have replaced the physical speaker set in case they were faulty (it's an HP USB/micro phono connection)
I only have one item that's showing as not working (no drivers found) and that's a PCI serial port which I don't think is relevant.
any help appreciated
cheers