New
#1
All sound services gone, even after after reinstall
All my sound services have vanished,: playing, recording, system sounds, sppeech and Cortana audio.
Groove reports the error 0xc00d36fa.
Via Chat Microsoft technicians uninstalled / reinstalled drivers. and tried other things but finally advised a fresh reinstall which I only accepted because of a promise it would solve the long lasting November update bug too. The bug, which trashed the Store and apps has at last been dealt with, thankfully, so it was worthwhile for that reason alone. But no sound services hasve returned, even after the reinstall. I am unable to get Cortana working properly, all my apps / programs which use sound in some way report that they have no sound functionally. I was going to watch some YouTube videos dealing with these fairly widespread problems until I realised I would not be able to hear them.
Speakers / Microphone are Intel S5 Audio Devices (WDM). Realtek 12 S Audio Codec. In addition to the error code above I had the report APC.INDEX.MISMATCH when all this started.