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Need help with a DVD movie disc that Win 10 rejects
Hello,
I need help with a little project I need to do. I have a DVD movie set (The 50th Anniversary Collection of Cecil B. DeMille's The Ten Commandments) that my laptop keeps rejecting the discs. What I mean is that when I insert one of the discs Windows 10 keeps popping the tray back open and telling me to insert a disc. It doesn't tell me it cannot read it it just gives me this:
I have a personal project that I need to do and I need to be able to play the movie on my computer to get a couple of screen shots of a particular scene. This is a very important personal project I need to do for a family issue and this one particular scene 100% metaphorically illustrates a situation in my family and this will help in driving my point home about the problem that I need to get dealt with.
Can anyone help me figure out why the disc cannot be accessed? I can play the movie fine on a DVD player just not on my computer. The disc is clean and free of damage. I am on a Windows 10 64 Bit system with two physical HD - one is 500 GB and the other is a 1TB divided into two equal partitions. My Device Manager doesn't show anything with a problem except the fingerprint reader (biometric device).
Thank you,
Wonder Woman
Last edited by Wonder Woman; 17 Mar 2016 at 01:27. Reason: Additional system info