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Epson V550 driver installation "An error occurred during setup"
Hi, I've repeatedly attempted this, but always get
An error occurred during setup. Restart your computer, then run setup again.
This is an all too typical message you can find associated with many Epson products.
I've tried:
Clean boot
Safe mode (install enabled)
Using an Epson removal tool I finally obtained after my 5th chat with Epson.
An Epson fix deleting temp folder and looking for setup.exe that never appeared.
On my 4th chat I was advised to consult Microsoft.
Manually removing all Epson folders and registry entries I can find.
Disabling firewall and AV
The same CD installed ok on my 6 year-old laptop (both run Windows x64).
I've found a couple of other fixes found by someone looking at the log file.
I've run SFC /Scannow - ok
At best, the scanner is recognised as being connected when plugged in, and appears with a yellow trangle under 'Other Devices' in Device Manager
Any ideas welcome - I'd like to use my new scanner
Thanks
Last edited by dalchina; 29 Feb 2016 at 14:56.