Upgraded computer to windows 10, external hard drive won't open now


  1. Posts : 2
    windows 10
       #1

    Upgraded computer to windows 10, external hard drive won't open now


    Hi, not sure if I'm in the right thread.

    I upgraded my windows 7 computer to windows 10. I have an external hard drive that I am unable to open. When I connect it to the computer now, a reformatting window pops up asking to do this. Obviously, I don't want to delete the data on there as I used this drive as my backup. How can I go about opening this drive?

    I checked on someone's else computer running windows 7 and my data is there, but my friend upgraded his computer to windows 10 and now I can't transfer data that way.

    The hard drive is a WD Scorpio, model WD25000BEVS. Don't know if that is helpful. I am wondering if part of the issue is that I have this harddrive is from a previous laptop that ran windows vista. That computer failed bcs it was a subpar HP product. I literally baked the motherboard several times for it to work. I finally gave up and got a new computer but kept the drive. I should have reformated it but I only deleted everything but the user folder. Any help would be great.

    I am wondering if part of the issue is ownership of the drive. I know that when I first used this drive I had it take ownership of the hard drive. I know this can be done in window 10, but I can't seem to ever open properties of the harddrive while its plugged in.
    Last edited by swimmeroc; 21 Feb 2016 at 14:23.
      My Computer


  2. Posts : 29,078
    Windows 10 21H1 Build 19043.1023
       #2

    Stabbing in the dark here . . . I see you have a Surface 3, so I'm really going off on a limb. :)

    BTW, welcome to TenForums.

    1. Have you rebooted the computer since you upgraded from 7 to 10?

    2. Have you unplugged the drive, rebooted the computer, then plugged the drive back in?

    3. I'm assuming you did an upgrade, not a clean install.

    4. How is the drive connected to the computer? Is it in an enclosure or something like the Black Ice?

    Worst case scenario . . . is it feasible for you to do a clean install?

    I'm asking all these questions so that in the likely event I can't help, the next person who tries to help will have the information.
      My Computer


  3. Posts : 126
    Windows 10 x86 Professional
       #3

    Check on disk management option and try assigning a drive letter to the drive is that is not showing up in Explorer. That will probably solve the issue in most case. If that is not the issue then you may have to go around tweaking and checking some diskpart options.
    Another way is to get the drive hooked to a linux live system and take the data back and then plugging it back to windows and formatting the same.
      My Computer


 

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