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Realtek doesn't recognize external microphone.
Hi all. Recently I purchased a Logitech h151 headset which has only one single jack, as my ASUS laptop has only one jack used for a headset. However, upon connecting the headset, although the sound plays through it perfectly and without issue, the microphone doesn't seem to work.
I've tried multiple solutions - I went to the Realtek Audio Manager to try and find advanced options, as I read that a possible fix to this is to go there and select an option to separate all input jacks. However, I cannot seem to find advanced options anywhere. I have also entered the Sound section in the control panel, and under the microphone section my external microphone was not detected, even after showing all disabled devices.
As for the Realtek Audio Manager issue, I read of several solutions to make advanced options pop up - from updating the driver to completely uninstalling it and such. As you can probably understand, I would rather not result to such things as messing with the drivers, as I am not a tech-savvy person and will not be able to claw out of a technical hole should I get into one.
Does anyone have any other solutions to fixing this? If not, is updating/uninstalling the drivers really the solution? An early and useful response would be greatly appreciated.
EDIT: I forgot to mention, the internal mic is being used and can be detected (of course).
Last edited by cosmo; 20 Dec 2015 at 05:27. Reason: Adding useful info