1.    15 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 3
    Windows 10

    Problem getting stereo sound from headphones

    I have an HP laptop, and my sound card is (displayed using PCIutils for Windows):

    Intel Corporation 7 Series / C210 Series
    and I am finding difficulties in getting stereo sound from analogical headphones (plugged in with 3.5mm jack). Drivers downloaded from HP or Realtex do not work, drivers supplied by Windows (although they are Realtek drivers as well) sometimes work, I mean: speakers and headphones are shown together at the mixer, and sound from headphones is not stereo. I then go to device manager, audio input and output, and uninstall "Speakers/Headphones". I then reboot with my headphones plugged in, and, after that, the sound is stereo, and (IIRC) the mixer distinguishes between headphones and speakers.

    But then things get broken back soon: one time, the windows updated the sound driver, and no stereo sound again. I uninstalled the device, rebooted, and stereo back. Then I unplugged the headphones, and windows said that no speakers were found: I restarted the audio device, speakers were found again, but stereo broken again

    I think that debugging this looks tricky but, do you have any ideas?

    Thank you in advance.
      My System SpecsSystem Spec

  2.    15 Feb 2016 #2
    Join Date : Feb 2016
    Posts : 3
    Windows 10

    I think I found a workaround. Go to C: -> Program Files -> Realtek -> Audio -> HDA. Move the mouse over the names of the files until you find, under the File Description, "Realtek HD Audio Manager" (on my computer, the file is RtkNGUI64.exe). Run that file. Under the second tab (I have it in another language, would translate to something like "listening experience" in English), uncheck the option (the option would translate to something like "improve audio" in English).

    This seems to bring back stereo.
      My System SpecsSystem Spec

  3.    20 Jul 2016 #3
    Join Date : Jul 2016
    Posts : 1
    windows 10

    Hello! I had this problem of both channels (in stereo) going to both ears too. Control panel->Sound->Playback->Speakers->Properties->Enhancements....remove all enhancements! This led to true stereo output!
      My System SpecsSystem Spec


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