Unreliable behavior with Xerox printer

This weird thing keeps going on with the printer in my office. Most of the time it appears as "offline", although it's on and everyone else prints with no problems (I am the only one with Windows 10), and the green tick appears on it on the Devices and printers. Furthermore, when Windows is able to recon the printer is online, I keep getting general "Couldn't print" errors, with no more information. Again, everyone else can print.

There's been only a single time I was able to print; after next restart it went back to those problems. I haven't changed any settings and Windows doesn't give me much to work with, since the output is limited to "the printer is offline, turn it on", and those general errors.

Any idea of where to what to do or where to start?

Every one else is NOT on Windows 10. That is one indication of the problem. Are you sure you have the correct Windows 10 printer driver ??

npenster said:

This weird thing keeps going on with the printer in my office. Most of the time it appears as "offline", although it's on and everyone else prints with no problems (I am the only one with Windows 10), and the green tick appears on it on the Devices and printers. Furthermore, when Windows is able to recon the printer is online, I keep getting general "Couldn't print" errors, with no more information. Again, everyone else can print.

There's been only a single time I was able to print; after next restart it went back to those problems. I haven't changed any settings and Windows doesn't give me much to work with, since the output is limited to "the printer is offline, turn it on", and those general errors.

Any idea of where to what to do or where to start?

If you have IT personnel or department in your company, time to get them to work for their pay.