New
#1
Urgent assistance needed; Big sound issues.
Hi. About a week ago, all of a sudden, all sound from my brand new laptop came out glitchy, choppy and slowed down, through headphones and speakers. I did make a previous post about this, and got some assistance about potential driver issues. I followed instructions, but the sound problem persisted. It should be noted that it wasn't constant; it occurs randomly, sometimes once every few days, and sometimes a few times in the hour. A restart returned the sound to normal, but the problem would simply occur again later on.
This issue was stressing me out very much, and so I took the computer back to the store, personally ruling it as a hardware issue. They gave me a brand new computer, but the issue still occurs, even on this brand new computer (which is identical in model, parts, etc.)
I have a few theories about it; it could be a driver being installed by my wireless mouse, or my headphones interfering with something on the laptop, or it could be my uninstalling of unnecessary programs (none of which were related to sound, but I'm pretty desperate at this point), but I'm not very sure.
Any assistance would be greatly appreciated. Thank you for reading.