New
#11
Open the device manager and right click the IDE ATA/ATAPI controllers
Right click ALL the ATA Channel 0 and Channel 1 items and uninstall, then reboot
Last edited by davehc; 12 Jan 2016 at 00:55.
Open the device manager and right click the IDE ATA/ATAPI controllers
Right click ALL the ATA Channel 0 and Channel 1 items and uninstall, then reboot
Last edited by davehc; 12 Jan 2016 at 00:55.
PIERS66 -- HECI is "Intel Management Engine Interface" -- Device Manager => System Devices => Intel Management Engine Interface => Right Click => Properties => Driver Tab => Driver Version & Date visible ---- This is one way
Hello,
Solved.... sort of!
This morning I turned the laptop on, with the wi-fi switched off (I'm on limited data and all this new OS installing is eating it ridiculously fast), and the DVD/CD drive appeared.
I thought maybe it was a driver conflict with the wi-fi, but the results were inconsistent, and then thought maybe it had something to do with whether I did a hard (shift+) shutdown or not. Following comments on the Linux forum about shutting down Windows completely during the installation / setup phase I got into the habit of doing it all the time. That, and I've always thought it was best to start a PC completely fresh.
Multiple tests later, with and without wi-fi on, with and without shift at shutdown, following either Windows or Linux, and it appears to be the shutdown method that's problem.
Now that I know the DVD drive only appears after a standard shutdown I can live with it.
However, I'd love to know why the type of shutdown should affect the DVD drive, if anyone has any ideas...?
Piers.
Also something to consider: DVD came from an older model machine - - Windows 10 is a system that unless you change it -- it requires a Signed Driver.
To Change read thru this Website
http://www.howtogeek.com/167723/how-...igned-drivers/ - OR -
http://acer.custhelp.com/app/answers...er-enforcement
Hope this helps