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#1
Win 10 upgrade no videos play total rookie here needs help
Senior citizen with new laptop and learning. Win 10 upgraded and now no videos play only audio be it Facebook or YouTube. Tried forums but do not understand the technical lingo and the expectation that I would know them. Need someone with patience who explains clearly step by step instructions which I should be able to follow. Telling me to clear my cache without explaining how to is my problem with the forums. Sorry for being illiterate but we all started somewhere.