1.    23 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 3
    Windows 10 Pro

    Win 10 Home - Print Manager Not Installed


    I was installing a new printer on a Windows 10 home computer today in an office. The other PC's I upgraded to Win 10 from 7, no problems. This PC is a relatively new one that came with 10 pre-installed when they purchased it. When installing the new printer a couple of the pc's (including this one), had a duplicate entry (I am thinking they must have tried to install it themselves at some point and failed, though they hadn't told me that). On the other PC I was able to go into 'print management' and remove the duplicate entry, then reinstall and everything is fine. On the "new" PC however, 'printmanagement.msc' is completely missing. I tried bringing it up with the searchbar first, it didn't find it. So I went via the admin panel and there was no shortcut. Launching from cmd line did nothing. On the other computer I was able to find 'printmanagement.msc' in the system32 folder, but on this computer it is not present in that folder at all.

    I did some searching on MS and Google, and only found instructions for installing the snap-in via Windows Server 2003/2008. Any thoughts from anyone on how I can (re)install this component on that PC using Windows 10 Home? It seems odd to me that would be missing in the first place. Perhaps this is an easy answer and my GoogleFu is weak on this occasion, but I couldn't find any references to anyone simply not having printmanager present on a native Windows 10 install. I didn't turn up any kind of download for it on the Microsoft site, but as I said, perhaps I'm just "missing" it.

    Anyone run into this before? I have done quite a bit of support for Windows 7, but haven't done much before now with Windows 8 or 10. So I am still learning some of the new changes. Thanks for any help.

    Edit: just realized I should have tried an sfc /scannow, but didn't think of that until I was writing this.
      My System SpecsSystem Spec

  2.    23 Dec 2015 #2
    Join Date : Dec 2015
    Posts : 3
    Windows 10 Pro

    Quick update, sfc found no missing files.
      My System SpecsSystem Spec

  3.    23 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 3
    Windows 10 Pro

    Okay. Was doing some more work and realized that the other computer I thought was running Windows 10 Home, was actually running Pro.

    After a quick check around the office I now gather print management isn't available in the home edition. Which now gives me a different problem to solve, but wraps up this thread at any rate.
      My System SpecsSystem Spec


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