1.    11 Dec 2015 #1
    Join Date : Aug 2015
    Posts : 24
    Windows 10

    WD40 + ASUSLaptop = Need major suggestions

    K, so my wifes boss' husband apparently spilled WD-40 all over their one week old ASUS Laptop. The screen/lid was closed when it happened. Model: D550CA-BH31
    Since then, the monitor will not react at all. It stays in an unpowered state. They have sought assistance, but ASUS (according to her) is saying there is no way for them to help as this is outside the warranty. Understandable.
    The laptop itself seems to be turning on fine and running. They sought the assistance of someone that knows anything about computers. I took it for the weekend thinking that maybe I could output video to VGA or HDMI and just get a view that way, and the pursue replacement parts, but Im not getting any response from either. The computer looks crisp. If there was WD-40 on the computer, I don't see any damage or residue to the video output ports or keyboard/base. It looks like only the screen itself was affected. Do you have to manually toggle video output with ASUS laptops?
      My System SpecsSystem Spec

  2.    11 Dec 2015 #2
    Join Date : Apr 2015
    Posts : 8,882

    I think external monitors are recognized as soon as the OS starts loading - you shouldn't have to set anything (at least I don't on mine, but it's not an ASUS). Just a WAG, but perhaps it also leaked down through the hinges and hit the ribbon cable that runs from the MB to the screen, and that's why there's no response. May have to bite the bullet, part it out on eBay and get a new one. I'd remove the HDD before you do that though.
      My System SpecsSystem Spec

  3.    14 Dec 2015 #3
    Join Date : Aug 2015
    San Francisco, California USA
    Posts : 806
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix

    On ASUS, it's the Fn+F7 keys and Fn+F8 keys, try those. Here is the reference page from the manual for that model:
    ASUS PC D550CA-BH31 Function keys - Page 8
    Last edited by Almighty1; 15 Dec 2015 at 00:07.
      My System SpecsSystem Spec

  4.    14 Dec 2015 #4
    Join Date : May 2015
    Central IL
    Posts : 2,593
    EL Capitan

    No telling where else that WD-40 got into. If no external monitor is found. Her boss needs to tell their husband to fork over money for a new laptop and keep liquids away from electronics.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Program suggestions
Hello, I am not too sure if this the correct sub-forum to post this in. I'm looking for more programs that are 'MUST HAVE' for Windows, I currently use CCleaner and Driver Booster, is their any program suggestions that you have?
Software and Apps
failure got any other suggestions?
Spent most of yesterday downloading the recommended 10076 and installation on my Dell latitude D 510. Ok not only don't the sound and video drivers load (Same problem as old system 9926 ) This install did not load the browser so I can't even get...
Drivers and Hardware
I'm bored. Any suggestions ?
Hi guys, I thought of posting this thread here because now I am out of ideas that what should i do. I am really bored by using computer, I don't have now anything do to in it, which is interesting. Whenever I get time nowadays, I'll simply open...
Chillout Room
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:53.
Find Us
Twitter Facebook Google+

Windows 10 Forums