K, so my wifes boss' husband apparently spilled WD-40 all over their one week old ASUS Laptop. The screen/lid was closed when it happened. Model: D550CA-BH31
Since then, the monitor will not react at all. It stays in an unpowered state. They have sought assistance, but ASUS (according to her) is saying there is no way for them to help as this is outside the warranty. Understandable.
The laptop itself seems to be turning on fine and running. They sought the assistance of someone that knows anything about computers. I took it for the weekend thinking that maybe I could output video to VGA or HDMI and just get a view that way, and the pursue replacement parts, but Im not getting any response from either. The computer looks crisp. If there was WD-40 on the computer, I don't see any damage or residue to the video output ports or keyboard/base. It looks like only the screen itself was affected. Do you have to manually toggle video output with ASUS laptops?
I think external monitors are recognized as soon as the OS starts loading - you shouldn't have to set anything (at least I don't on mine, but it's not an ASUS). Just a WAG, but perhaps it also leaked down through the hinges and hit the ribbon cable that runs from the MB to the screen, and that's why there's no response. May have to bite the bullet, part it out on eBay and get a new one. I'd remove the HDD before you do that though.
Computer Type PC/Desktop System Manufacturer/Model Number Custom Build OS W10Prox64 CPU Core i7-6700 Motherboard ASUS Maximus VIII Hero Memory 16GB DDR4-2400 Graphics Card EVGA GeForce GTX-960 Sound Card on-board Monitor(s) Displays ASUS VE247 Screen Resolution 1920x1080
Keyboard Logitech K800 Wrls, Illuminated Mouse Logitech M185 PSU EVGA NEX750G Case Corsair Obsidian 750D Cooling Corsair Vortex Plus Hard Drives Samsung SSD 850EVO 250GB + 2x2TB Toshiba Spinners Internet Speed 60Mbps Browser FF/Edge Antivirus Defender+MBAM+MBAE+CryptoPrevent Other Info Many thanks to essenbe for his help putting this monster together!
Computer Type Laptop System Manufacturer/Model Number Macbook Air (Early 2015), 7/2 OS EL Capitan CPU Intel i5 1.8 Ghz Motherboard Intel Memory 8 GB Graphics Card Intel Sound Card Intel Monitor(s) Displays LCD
Mouse Logitech Trackball model 570 Cooling Passive Hard Drives 120 GB; Synology DIS216+II NAS with 2 TB Raid 0, Fantom G Drives 4TB external eSATA. Internet Speed 45/5 - ATT U-Verse Browser Google Chrome Antivirus None needed. It is Mac OS Other Info Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch, Netgear GS105 5-Port Switch, Trendnet TEG-S50g 5-Port Switch; Access Point - Engenius EAP1750H (POE); Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer; Network UPS - APC BN1250G, Output Capacity: 1250VA / 74
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