New
#1
WD40 + ASUSLaptop = Need major suggestions
K, so my wifes boss' husband apparently spilled WD-40 all over their one week old ASUS Laptop. The screen/lid was closed when it happened. Model: D550CA-BH31
Since then, the monitor will not react at all. It stays in an unpowered state. They have sought assistance, but ASUS (according to her) is saying there is no way for them to help as this is outside the warranty. Understandable.
The laptop itself seems to be turning on fine and running. They sought the assistance of someone that knows anything about computers. I took it for the weekend thinking that maybe I could output video to VGA or HDMI and just get a view that way, and the pursue replacement parts, but Im not getting any response from either. The computer looks crisp. If there was WD-40 on the computer, I don't see any damage or residue to the video output ports or keyboard/base. It looks like only the screen itself was affected. Do you have to manually toggle video output with ASUS laptops?