1.    04 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 8
    Windows 10 64-Bit

    I Accidentally Removed Bluetooth Entirely on my Ultrabook!!!

    Now, I got a new wireless Bluetooth Mouse and Windows 10 is NOT finding the device....because I removed Bluetooth! Should I take this up with Samsung Technical Support(useless)....or can anybody here walk me back to restoring Bluetooth?

      My System SpecsSystem Spec

  2.    04 Dec 2015 #2
    Join Date : Aug 2015
    Posts : 310
    Windows 10 Pro

    What does "I removed Bluetooth" mean exactly? I hope you did not physically rip it out of Ultrabook innards.

    If you accidentally uninstalled your Bluetooth driver in Device Manager, then you can ask Device Manager to "Scan for hardware changes" and see if it reinstalls Bluetooth driver automatically.

    If it cannot find drivers for the device, then you should go to manufacturer's support Web site for your Ultrabook and download the Bluetooth driver from there.
      My System SpecsSystem Spec

  3.    04 Dec 2015 #3
    Join Date : Dec 2013
    Posts : 798
    Windows 8.1 Windows 10 IP 14955 Windows 10 14393.321

    Yes, download drivers from here:Support - Laptops NP900X3C | Samsung PCs
      My System SpecsSystem Spec

  4.    04 Dec 2015 #4
    Join Date : Dec 2015
    Posts : 8
    Windows 10 64-Bit

    Quote Originally Posted by brummyfan View Post
    Yes, download drivers from here:Support - Laptops NP900X3C | Samsung PCs
    Windows 10 rejects installing this driver saying, "
    Your app doesn't work with Windows 10

    The app you're trying to use was blocked from opening because it might damage your PC or result in loss of data. This is because some apps that worked with a previous version of Windows might not work in the same way with Windows 10.
    Go to the support website for the app developer, and check if a new or updated version of this app is available for Windows 10.

    I previously saw Bluetooth switched OFF but it was grayed-out, not allowing me to switch it back ON. Is it because BT shows up as a "hidden device" in Device Manager?
      My System SpecsSystem Spec

  5.    06 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 8
    Windows 10 64-Bit

    External USB Bluetooth Adapter IS the Answer....

    Turning Bluetooth OFF somehow corrupted my system registry, and the OEM Bluetooth drivers all failed to load properly. I was getting multiple, random .dll errors, saying the sysmenu.dll keeps failing to load. This persistent annoyance forced me to reset Windows 10 from the 450MB recovery partition on the Samsung SSD.

    My last resort if all else failed, was to revert back to Windows 7 Samsung factory build....where Bluetooth worked 100%. However, after a clean Windows 10 "reset" I had to log on as Administrator to extract and run the Broadcom Bluetooth zip file drivers for installation of the tiny, unobtrusive Insignia-branded USB adapter. Bluetooth capability was once again restored after an uneventful install and the Logitech Ultrathin Bluetooth mouse was discoverable and paired to Bluetooth, fully operational. Woot.
      My System SpecsSystem Spec


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