Help: Upgraded to Windows 10 now external HDD won't show up (3TB+ TV m


  1. specialkkurtis
    Posts : 2
    Windows 10
       New #1

    Help: Upgraded to Windows 10 now external HDD won't show up (3TB+ TV m


    Today my Kodi HTPC (a Revo RL80) gave me the option of upgrading to Windows 10. I thought I'd give it a go. I backed up Kodi and other such things and upgraded. The whole process was easy and quite fast.


    Until I sat down to watch some TV! Kodi couldn't find any TV episodes. I checked Windows Explorer and my 6 month old Seagate 4TB Backup Plus external HDD was missing. I checked Device Manager and Disk Management and the HDD shows up, but does not have a drive letter assigned to it. I've checked/updated the drivers, installed software recommended by Seagate and still no luck. I've followed these [troubleshoot steps] from Seagate, but still no luck. I've also tried disabling Fast Boot, as recommended here but I don't seem to have that option so couldn't.


    The drive is recognised (Windows bongs when the drive is attached/removed, and I have the option to 'Safely Remove...') and I can feel/hear it whir. I've attached the HDD to my MacBook, a Dell laptop and a Samsung laptop and i get the same problems.


    Please please help! I refuse to give in and format the HDD as I have 3TB+ of TV shows.
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  3. fdegrove
    Posts : 2,832
    Windows 10 Pro X64
       New #2

    Hi,

    Disk Management and the HDD shows up, but does not have a drive letter assigned to it.
    Assign a drive letter to it using Disk Management and it should become accessible.

    Cheers,
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  4. specialkkurtis
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    fdegrove said:
    Hi,



    Assign a drive letter to it using Disk Management and it should become accessible.

    Cheers,

    I thought of this but no luck. A drive shows up and shows just under 4TB of capacity so I know it's the right one, but it has no drive letter and when I right-click in the central part the only option I have is "delete volume...".

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  6. fdegrove
    Posts : 2,832
    Windows 10 Pro X64
       New #4

    Hi,

    Do you happen to know what the file format is for that drive ?

    Cheers,
      My Computers
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