Keyboard works in boot up for password and not when I enter Windows 10


  1. fxp
    Posts : 4
    Windows 10
       New #1

    Keyboard works in boot up for password and not when I enter Windows 10


    I have been using my Acer 10 tablet for about six months and had upgraded to Win 10 a while ago with no problems. This morning the keyboard stopped working. I checked the contacts to the tablet because it has a detachable keyboard, cleaned them with a soft brush, cleaner and rebooted, no luck. The keyboard when it boots allows me to key in my password and I have a USB mouse attached to the keyboard that works, but none of the keys work once I'm logged into Windows? If the screen times out and I try to enter the Password again, nothing. I can navigate around using the mouse, but have no ability to enter keyboard information. I went to Devices and uninstalled the keyboard drivers, rebooted, nothing. I ran Windows troubleshooting for devices, nothing. The onscreen keyboard has always worked. Since the keyboard does work for login I've concluded its a software problem. I'm stumped and would appreciate any suggestions, all welcome.
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  3. bigfellani5
    Posts : 2
    windows 10
       New #2

    I have the same issue and have basically tried the same thing
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  4. fxp
    Posts : 4
    Windows 10
    Thread Starter
       New #3

    Solved


    I fixed the problem! It turned out it was WINDOWS 10 that caused the problem. The Filter Keys were somehow switched on and it disables the keyboard for handicapped users. I discovered this on another machine when it happened too, but this time an unrecognized icon appeared in my system tray. The icon was for these filter keys and when I turned them off the keyboard came back. How this stupid thing got toggled on I don't have a clue. The original PC with the problem didn't show the Filter Key icon in the system tray so I was stumped, didn't know they existed. Something for others to check, if this should happen to them.
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  6. Samsung User
    Posts : 2,834
    Windows 11 Home (x64) Version 21H1 (build 19043.1202)
       New #4

    Glad you found the problem and solved it
    Can you please mark this as solved that way as you say it might help others
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  7. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #5

    fxp said:
    I fixed the problem! It turned out it was WINDOWS 10 that caused the problem. The Filter Keys were somehow switched on and it disables the keyboard for handicapped users. I discovered this on another machine when it happened too, but this time an unrecognized icon appeared in my system tray. The icon was for these filter keys and when I turned them off the keyboard came back. How this stupid thing got toggled on I don't have a clue. The original PC with the problem didn't show the Filter Key icon in the system tray so I was stumped, didn't know they existed. Something for others to check, if this should happen to them.
    Congrats.
    Deserve a rep.
    Happy computing.
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