New
#1
Asus webcam is dark, unusable
Hi everyone,
as far as I know, this has started since upgrading to Windows 10. the webcam is very dark but still functioning, as in, if I hold a light in front of it, it will appear on the screen.
to me it looks like low exposure time. I suppose when everything is working fine, the camera adjusts the exposure time relative to the brightness of the image, which is obviously not the case right now.
My laptop is an Asus UX501JW.
The camera drivers I see under Device Manager are(well, is):
USB2.0 HD UVC WebCam
Things I've tried so far:
uninstalling the driver and re-installing it. every time I restart my PC the driver is back.
googling my problem to no avail
trying to install drivers off the internet like RealTek and stuff. I've found another post about someone installing Fujitsu drivers and having that fix his problem, it didn't help me.
Talking to Asus support, which redirected me to Microsoft because the camera driver is theirs. Microsoft couldn't help me out because I need to pay for some premium bulls**t service.
And that's about it. I have no further ideas.
Anyone else facing this issue? any ideas how to solve it?
Thanks.
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