No Bluetooth Driver


  1. grandpavic
    Posts : 22
    Windows 10
       New #1

    No Bluetooth Driver


    Since the move to Windows 10 (from 7) I haven't been able to connect to my Bluetooth speaker. This worked for me under Windows 7. There is no bluetooth entry in the device manager.

    I have a Dell Studio 1555. Both the WiFi and the Ethernet connection to the Internet are OK.

    Help in finding a solution to this problem will be appreciated.

    -------------------------------

    The computer is a dual boot machine with Ubuntu. The bluetooth feature does work in Ubuntu.
    Last edited by grandpavic; 08 Oct 2015 at 10:09.
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  3. spapakons
    Posts : 3,511
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       New #2

    Is there a switch or key combination to switch on Bluetooth? Try that first. Maybe you have to download and install the Launcher application from manufacturer's web site to enable key combinations. Once you switch on the Bluetooth device, it should be detected and installed automatically by Windows. If not, download the Bluetooth software from the notebook's site.
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  4. grandpavic
    Posts : 22
    Windows 10
    Thread Starter
       New #3

    Bluetooth card


    My phone sees my bluetooth card. Its a

    Dell Wireless 370 Bluetooth Mini-card.

    The computer is not seeing this card in the device settings.

    I guess the issue becomes one of finding the driver and installing it.

    Comments, suggestions.
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  6. spapakons
    Posts : 3,511
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       New #4

    If you tried to enable Bluetooth from key combination or switch and didn't work, maybe you have to also update the chipset drivers. Do that, restart and it should be detected. Have a look in BIOS as well in onboard devices section to see if it is enabled. To enter BIOS press F2 (in most notebooks) when you switch it on, before loading Windows. You then navigate with the arrow keys and ENTER.
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