CD/DVD Drive not reading discs

The D: drive isn't being used, I'm not sure why it jumps to E: I can even change the DVD drive letter to D: but it doesn't change anything.

TriggerMulloy said:

The D: drive isn't being used, I'm not sure why it jumps to E: I can even change the DVD drive letter to D: but it doesn't change anything.

Meaning not on the list when selecting ?

See same issue here, try option there, delete the drive from the device manager and reboot, let it redetect it
DVD/CD SATA drive not reading disks

Yep it's there.

I have used disc mounting software in the past. It has all been uninstalled now but I'm unsure if whether or not that could be one of the causes of this issue. (Might explain the odd drive letters)

These methods here might be your last choice, options 2,3 and 4. I would make sure to make a system restore point manually first before trying any of these especially the registry edit. Seems registry method worked for some too.Other choice be a clean install of windows 10.But if drive is truly bad, only changing it of course will help.

https://support.microsoft.com/en-us/kb/314060

TriggerMulloy said:

Hello!

Since upgrading to Windows 10 my PC has been unable to read any CD/DVD disc I put in. I hear it spinning so I doubt there's any problem with the CD/DVD Drive itself.
I was thinking it could be a driver issue, but there doesn't seem like there's any problems with it. (As usually there's a yellow ! mark if there seems to be a problem.)
Does anyone have any ideas where the root of the problem could be? And if so, how to resolve the issue?

After pretending this issue didn't exist on my own system, I got cranky & found a solution that worked for me. It involves creating a missing registry key & associated dword. Worked like a charm. (note the solution provided in link is for problem with DVD drive not being recognised on system; I was getting same problem as TriggerMulloy & this fixed it perfectly)
Check it out at http://h30434.www3.hp.com/t5/Desktop...0/td-p/5172346

Did you ever resolve this???? I have just upgraded to Windows 10 and have the same issue with an external DVD rw, I can hear the disc spinning but nothing plays, used DVD film, cd with jpegs that would normally open photo manager, starter disc for my printer to change settings , none of them open but you can read all the files under documents.... Hope you can help me...

I understand this thread is old but I came across it today and I inserted a dvd to watch and windows media player didn't recognize the disc and the dvd wanted me to install InterActual Player. after installing it I got the error message "Playback failed due to a problem with the video subsystem. Lowering your screen resolution or color depth may fix the problem" Just don't install the program because it has compatibility issues.. Your best option is to download a program called VLC Media Player at Official download of VLC media player, the best Open Source player - VideoLAN once you downloaded and installed it run it when it is complete and go to media open disc and it should recognize the dvd you inserted into the drive and click play and just sit back and relax and enjoy your movie. If this didn't help I don't know what to tell you..

Good information but the problem with responding to months-old posts is that the original poster is no longer following the problem or the problem has been fixed [but not marked as Solved] or the computer has been replaced.

Berton said:

Good information but the problem with responding to months-old posts is that the original poster is no longer following the problem or the problem has been fixed [but not marked as Solved] or the computer has been replaced.

I know it's good information to pass along, incade anyone buys any upgrades for windows and keeps the same machine.