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#1
Can't install Brother Laser printer with installation disk
I have a brand new Brother printer and installed it with the CD. Then, I had a problem and uninstalled it - then reinstalled it. The first installation was fine - but the reinstallation failed. It didn't show up under Devices and Printers. I called Brother support and they got the printer installed - but not with the installation software. In addition, an app called Brother Utilities did not install properly (some of the functions don't work). The Brother support agent told me something was blocking the normal installation. Strange because the primary installation went fine - I didn't have to shut down my PC Matic firewall or Windows Defender. So I'm left with an incomplete installation. Can someone help me find what's blocking the normal installation with the CD? Thank you.