New
#1
WD Elements 25A1 USB Device (Hard Drive HDD) Unusable
Hello, I have an issue that I hope someone can figure out a solution for.
For some reason, anytime I try to access anything from this HDD, it just says not responding and the processes freeze, and the second I unplug it, they all load like normal (just saying F: drive is not accessible which is obvious since I pulled it out). I believe this occurred when running wondershare while converting a video that was on the F: drive to another folder but with less bytes on the same drive. I was also recording using OBS at this time, and my game + OBS + wondershare all froze. I ended up having to shutdown my computer after waiting for about 15 minutes of it slowly unfreezing, and then freezing again.
I can not view the drive in Disk Management, nor can I defrag as both processes will infinitely load when the drive is plugged in.
In Task Manager, this drive is at 100% Active, with the following:
It will occasionally jump to the below image before going back to the above one:
This is the CrystalDiskInfo, which I need to unplug my HDD to actually view as it freezes like the rest initially.
Also in This PC: if I try to interact with it at all like right click, it will hang and say "Not responding" like the other areas.
I hope this is enough info for someone with more experience to have an idea for what I may be able to do to at least back up the data. Thank you in advance. It was working flawlessly just prior to the freezing during the conversion last night. I apologize for any misspellings or grammatical mistakes. Been searching for the last few hours and got burned out.
Also:
In the event viewer:
An error was detected on device \Device\Harddisk2\DR9 during a paging operation.
Does this look okay?