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Printer aligment issues Brother DCP-J1100DW SOLVED
Okay I know this is not quite relevant to these forums but I'm unsure where to turn. I've looked at posting on a few printer specific forums but they're as good as dead activity-wise. So I'm hoping for some inspiration here if you will.
We've got a Brother DCP-J1100DW which has been problematic from day one but usable. The problem we are now having (out of warranty) is spreadsheet lines are out of alignment, mirrored & smudged characters (see here) Incidentally I've tried this forums attachment & insert options when creating a post to display the 7.6MB jpg screenshot but both fail on me with no explanation. Hence the link.
- I've tried printing different documents and document types
- printed from different applications
- I've tried a completely different OS all to no avail.
Issue is more prominent when printing a spreadsheet whereas when we print a text document we only get the odd smudged misaligned character. At this point, I can only assume the issue is with the printer itself. The printer automatically receives updates on a regular basis from Brother. Any help would be appreciated.
I must admit of all the years using I.T. the most troublesome and unreliable hardware has turned out to be printers. Any budget models have turned out to be landfill quality and this is why we paid more for this one and still issues almost from day one.
Last edited by Gusgf; 20 May 2023 at 09:41.