1.    28 Aug 2015 #1
    Join Date : Jul 2015
    Posts : 5
    Windwows 10 Pro 64-bit

    Printing through server doesn't work anymore

    Hi everybody,

    I have a multifunction HP C5280 printer connected via USB to my router that has a built in printer server and it's a couple of days I can't print through it from my laptop anymore (but I still can print from my smartphone as always).

    The problem started when I removed the device from control panel to try installing the latest driver downloaded from the HP website, because I wasn't able to scan from it, but at least I still could print. Since then, even if the printer appears as ready, Windows doesn't even send documents to the spooler: the printer icon appears on the taskbar but it just says "0 document(s) pending".

    Additional informations: I already uninstalled the downloaded new driver and installed back the previous working one and it's not a spooler problem since I can print if I directly connect the printer through the laptop USB.

    Thanks a lot
      My System SpecsSystem Spec

  2.    28 Aug 2015 #2
    Join Date : Oct 2014
    Posts : 100
    Windows 10 Enterprise

    Did you try rebooting the router? I've seen routers get confused and forget that they have a printer attached too them...you might try it.
      My System SpecsSystem Spec

  3.    29 Aug 2015 #3
    Join Date : Jul 2015
    Posts : 5
    Windwows 10 Pro 64-bit

    Thanks for the answer but I already tried it.

    The worst part is that I can even see the printer from the network folder as in the screenshot (http://i.imgur.com/Z8b7m4Q.png) but even if I click on it, add it as a printer and install the driver from the printer's CD-ROM, when I'll try to print the test page or anything else, there's no response.

    I'm going crazy over this thing, I really can't manage to figure it out ahahah.
    Please help
      My System SpecsSystem Spec

  4.    29 Aug 2015 #4
    Join Date : Jul 2015
    Posts : 5
    Windwows 10 Pro 64-bit

    Another funny thing: when I try to add the printer from the printer manager, and I enter the IP address, the laptop tries to contact the printer (http://i.imgur.com/B9YfacL.png), the printer sucks a paper sheet to make you think it's going to work, prints the first line (http://i.imgur.com/WAt8Srk.jpg), but then the sheet stops halfway and this error message pops up: (http://i.imgur.com/OWLu5RM.png).
      My System SpecsSystem Spec


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